Webroot a zombie and won't uninstall

Discussion in 'Prevx Releases' started by Ibrad, Jan 10, 2012.

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  1. Ibrad

    Ibrad Registered Member

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    Well I was having some issues with Steam so I decided I would try an uninstall of WSA. So I ran the uninstall tool on the start menu and the shortcut in the start menu disapeared but now Webroot won't shut down. I turned it off and it just loaded back up...Help please
     
  2. Triple Helix

    Triple Helix Webroot Product Advisor

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    Just reinstall WSA reboot and Uninstall again and make sure you reboot again also turn off any other security for the process!

    HTH,

    TH
     
  3. Ibrad

    Ibrad Registered Member

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    Ok should I reboot after I ran the uninstall program the first time? I am kinda disapointed the uninstaller did not work (and that this is not the first case)..
     
  4. Triple Helix

    Triple Helix Webroot Product Advisor

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    Always best to reboot after Uninstall!

    TH
     
  5. Ibrad

    Ibrad Registered Member

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    A reboot removed it, but in my opinion that was the strangest Antivirus uninstall I have ever used. It would be nice if it informed you that the PC reboot is needed to complete removal. Even some sign if it doing something when you click it would be nice. I had no idea what happened when I clicked it.

    Anyway thanks for the help, this produce has really improved since they beta and I plan on installing it on the rest of the machines in my house my family uses to double team with Panda to help prevent infections.
     
  6. Triple Helix

    Triple Helix Webroot Product Advisor

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    Glad you got it sorted! ;)

    TH
     
  7. Nightwalker

    Nightwalker Registered Member

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    I dont have any problems with Steam , maybe Joe can help you :D
     
  8. Techfox1976

    Techfox1976 Registered Member

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    I for one welcome our new Webroot Zombie overlords.

    Wait...

    Anyway, the only time I've had trouble with Steam and WSA was when WSA was monitoring Steam for a few hours after an update.

    I told it to stop.

    It stopped.

    I won.

    Using higher than default heuristics can cause excess load on the system though as WSA becomes extra-suspicious of stuff it doesn't know about yet. Like Steam updates.

    Every other problem I've had with Steam was Steam's fault. But then again, I was around when Steam was brand new and a steaming pile of {censored}. Now it's only blown up my wife's games on it a few times a year instead of every month. :p
     
  9. STV0726

    STV0726 Registered Member

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    In my book, Steam's not bad. At least they play by the rules of UAC and are 100% compatible with Windows Vista/7.
     
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