Web was blocked

Discussion in 'ESET NOD32 Antivirus' started by macrojd, Aug 6, 2011.

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  1. macrojd

    macrojd Registered Member

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    hi guys. some people visiting my websites are getting this message:

    "Access to the web page was blocked by ESET NOD32 Antivirus. The web page is on the list of websites with potentially dangerous content."

    I have several websites in the same VPS (virtual private server). Right now the one blocked is themile.info, but the same problem was reported for other websites in the server long time ago.

    I had an intrusion 6 months ago. Some one put an .exe file in the public_html directory of those websites. But I erase all the files immediately. Now I'm checking the websites and the files and there is nothing wrong. They shouldn't be considered a menace.

    What can I do? I can't find any link to report this kind of things to ESET. And I'm not an ESET user.

    Thanks
    JD
     
  2. Cudni

    Cudni Global Moderator

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  3. macrojd

    macrojd Registered Member

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    Again! When are you going to fix these politics about false positives?

    A few months ago one of my websites was blocked because of a malware that the website had and was erased 6 months before. So the website was cleaned and you blocked it with no real reason. And today, my entire server was blocked. More than 500 websites are now a menace to my clients, without ANY single malware inside. No malware, no spammer hacking my server. I couldn't find ANYTHING that could harm any computer, but my clients can't access their websites.

    PLEASE! change your rules about this issues, you CAN'T blocked a website that has NOTHING that can harm users computers. You have to block REAL malware, not just a "possibility"

    I just sent an email, I hope this will be solved soon, like the last time.

    Thanks
    JD
    *
     
    Last edited by a moderator: Oct 13, 2011
  4. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    If you contact ESET's virus lab like Cudni suggested they will be able to tell you why the web site was blocked.

    Regards,

    Aryeh Goretsky
     
  5. Marcos

    Marcos Eset Staff Account

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    There must have been a reason for blocking your domain, probably your server got compromised again. Unfortunately I can't check it out as you didn't mention what website is blocked so report it to ESET for perusal as suggested above.

    Update: the domain doesn't seem to be blocked at the moment.
     
    Last edited: Oct 19, 2011
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