Web Threat Shield problem - blank image

Discussion in 'Prevx Releases' started by phaser, Aug 28, 2012.

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  1. phaser

    phaser Registered Member

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    I noticed an issue since the latest beta versions (and now with the public 8.0.1.233) regarding the "web threat shield". Every time I visit a website that is blocked by WSA I get a blank image that covers the browser window completely and the only way to get rid of it is to press ALT-F4. I would expect too see a prompt like before that warns me about the blocked website
     
    phaser, Aug 28, 2012
    #1
  2. gate1975mlm

    gate1975mlm Registered Member

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    Its been reported by me and some others around here :)

    Webroot is working on fixing it.
     
    gate1975mlm, Aug 28, 2012
    #2
  3. PaulBB

    PaulBB Registered Member

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    I have the same problem here on Windows 7 HP and WSA 8.0.1.233 and is very annoying.
     
    PaulBB, Aug 31, 2012
    #3
  4. Triple Helix

    Triple Helix Specialist

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    Just to let everyone know that Joe and I did a remote session today and he has found the problem and it will be fixed at least for the fall release or if not sooner! :thumb:

    TH
     
    Last edited: Sep 3, 2012
    Triple Helix, Sep 3, 2012
    #4
  5. ProTruckDriver

    ProTruckDriver Registered Member

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    Good to know. Thanks TH for the Heads Up on upcoming fix. :thumb:
     
    ProTruckDriver, Sep 3, 2012
    #5
  6. gate1975mlm

    gate1975mlm Registered Member

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    Great News! :)
     
    gate1975mlm, Sep 3, 2012
    #6
  7. Triple Helix

    Triple Helix Specialist

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    Ontario, Canada
    Just to let you know a work around for now is don't have your Browser Maximized then you well see the warning box until it's fixed!

    TH
     
    Triple Helix, Sep 9, 2012
    #7
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