Web access protection not working properly

Discussion in 'ESET NOD32 Antivirus' started by kofi, Nov 11, 2007.

Thread Status:
Not open for further replies.
  1. kofi

    kofi Registered Member

    Joined:
    Aug 25, 2007
    Posts:
    29
    Sometimes the Web access protection is not working at all....
    I' ve noticed that when I connect to the Internet (not always but quite often), the web access protection is not scanning any file at all (I' m using IE 7). The File system protection is working fine. After I reboot (or kill the egui.exe and ekrn.exe through the task manager) and I start the EAV again, everything goes back to normal.
    Is there anybody having the same problem? What should I do?

    Thank you in advance!!
     
  2. xTiNcTion

    xTiNcTion Registered Member

    Joined:
    Oct 25, 2003
    Posts:
    253
    Hi kofi

    welcome to the forums. How do you notice it?

    did you see Web Access Protection ENABLE? (see screenshot)
     

    Attached Files:

  3. kofi

    kofi Registered Member

    Joined:
    Aug 25, 2007
    Posts:
    29

    Yes.. Everything is enabled, but with 0 files scanned as I' m talking to you right now!!!!!
     
  4. kofi

    kofi Registered Member

    Joined:
    Aug 25, 2007
    Posts:
    29
    I did the same things I described before (Kill egui and ekrn and reloaded them) and now everything is OK. But this is a problem that must be solved....
     
  5. xTiNcTion

    xTiNcTion Registered Member

    Joined:
    Oct 25, 2003
    Posts:
    253
    Please confirm that you have "Scan All Files" enable. Go to
    Setup > Antivirus and AntiSpyware > Web access Protection > Configure > Setup (see screnshot)
     

    Attached Files:

Thread Status:
Not open for further replies.