WD SmartWare 2.2.1

Discussion in 'backup, imaging & disk mgmt' started by siljaline, Jan 22, 2014.

  1. siljaline

    siljaline Former Poster

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  2. siljaline

    siljaline Former Poster

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  3. siljaline

    siljaline Former Poster

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    Would any imaging specialists be aware of how to roll back the WDC smartware software to a prior version ?

    Partial fault bucket to the engine shown:
    Code:
    Faulting Application Path:	C:\Program Files\Western Digital\WD SmartWare\WDBackupEngine.exe
     
  4. siljaline

    siljaline Former Poster

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  5. siljaline

    siljaline Former Poster

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    For those that may run a custom Hosts file, backup under the new software can and does remain incomplete.

    Not the actual custom Hosts file but backups kept elsewhere are recognized by the software as system files.

    Have made Western Digital aware of these findings.
     
  6. siljaline

    siljaline Former Poster

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  7. siljaline

    siljaline Former Poster

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    WD Engine.png Those that have not yet updated to this version of WD SmartWare may want to wait as there seems to be issues under Windows 7.
     
  8. siljaline

    siljaline Former Poster

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  9. siljaline

    siljaline Former Poster

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  10. siljaline

    siljaline Former Poster

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  11. siljaline

    siljaline Former Poster

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    WD Fail.png

    Continued backup failures begs the question - can a user rely on a disc image prior or after the engine has ceased working ?
     
    Last edited: Jan 1, 2015
  12. siljaline

    siljaline Former Poster

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    Western Digital asked me to contact them and I will as that last thing any user wants in a back-up device is a shiny brick sitting on their computer table.