WANTED! Filseclab Firewall Opinions

Discussion in 'other firewalls' started by buttoni, Aug 29, 2005.

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  1. buttoni

    buttoni Registered Member

    Jul 8, 2005
    Central Texas

    I really have already heard on four forums now about which firewall everyone perceives as best. My conclusion: Everyone has their own opinion!!!!!

    What I would like is some replies from current or past users of Filseclab Personal Firewall. What are the pros and cons of this software? I am not real technical when it comes to firewalls. I'm looking for ease of use, using default settings at first, but the ability to make changes when I become more knowledgeable. Studied all pages on Filseclab's website. Really like the GUI. Looks real easy to use compared to most of the popular FW's I've been researching. Though their English is awkward, I had no trouble understanding what they were trying to convey. Information was thorough and easy to understand.

    I see on their website they only have help screens and e-mail support. Disappointing they have no user forum. As an Internet & firewall newbie, I rely heavily on user forums for help. Questions I would pose:

    1. Do they work with you until problem has been resolved? Or are they inclined to "pass the buck" and leave you hanging?

    2. Are their instructions clear for all levels of users?

    3. Is there a language barrier with their e-mail tech support?

    4. What is turnaround time for tech support? 24hrs? 48hrs? Longer?

    5. Does anyone here have the "Lifetime License" mentioned on their website, should the product go from "free" to "pay" status in future? Is there a requested level/amout of contribution for this type of license status?

    6. Do you see any possible conflicts given my system configuration:

    Dell Dimension 4700 Desktop Intel Pentium 4 2.80 GHz
    512MB DDR2 SDRAM
    160GB Serial ATI Hard Drive using NTFS File System
    17" Flat Panel E173FP Monitor
    Radeon X300 Video Card
    128 MB PCI Express x 16
    48x SONY CRXX216E CD-RW drive
    Dell Photo AIO Printer/Copier/Scanner
    SBC DSL 2 Wire Home Portal External Modem
    Dell Quiet-Key Keyboard

    System Software:

    Windows XP Home SP2 Ver 5/1/2600 updated w/all patches
    Internet Explorer 6.0.2900
    Spybot S&D 1.4 (Teatimer Off)
    A² 1.6
    MSAS 1.0.615
    Ewido SecuritySuite 3.5
    Ad-Aware SE 1.06r1
    SpywareBlaster 3.4
    SpywareGuard 2.2.0
    MVPS +SpybotS&D Hosts File Entries-latest
    McAfee Personal Firewall 6.1.6144
    Yahoo On-Line Protection (CA EZ Antivirus)
    ISP= SBC DSL w/ SBC Yahoo Browser (customised IE)
  2. ronjor

    ronjor Global Moderator

    Jul 21, 2003
  3. theshadow247

    theshadow247 Registered Member

    Nov 14, 2004
    hi.buttoni.i have been using filseclab sin it was post here by arup.i havn't had eny problems with it that i could not fix by myself or with help from other poster's.i would recomend this firewall to enybody.. :D
  4. Arup

    Arup Guest

    Filseclab is from China so there is the inherent langauge problem, even then, Tom Liu from Filseclab always responds to your problems in time, give it a try, you might like it.
  5. buttoni

    buttoni Registered Member

    Jul 8, 2005
    Central Texas
    Thanks for all the info and tips, folks. Am really liking what I'm hearing. Glad to hear it isn't too much of a resource hog and is pretty easy to configure. Glad to hear tech support response time is "hours". Looks like it runs so smoothly, as a rule, you don't need a lot of support. That's my kind of product. Seems to have much more "rules" flexibility than McAfee, also.

    It looks like there are enough Filseclab users on this forum to perhaps offer some advice/info when needed, also.

    Think I'll give it a try when my McAfee subscription expires.
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