want to remove findthewebsiteyouneed.com

Discussion in 'adware, spyware & hijack cleaning' started by svarughe, Jun 16, 2004.

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  1. svarughe

    svarughe Registered Member

    Joined:
    Jun 16, 2004
    Posts:
    3
    Hi, I had dotcomtoolbar somehow installed on my computer. After it got installed I got this website findthewebsiteyouneed.com take over my home page. Somehow I managed to get rid of the dotcomtoolbar but I cannot get rid of this website. I ran ad-aware and then spybot. then I ran highjackthis and this is my logfile. Please help me.

    Logfile of HijackThis v1.97.7
    Scan saved at 8:29:09 AM, on 6/16/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\cusrvc.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Novell\ZENworks\nalntsrv.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
    C:\Program Files\Novell\ZENworks\wm.exe
    C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\dpmw32.exe
    C:\WINDOWS\System32\NWTRAY.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\windows\redirect7.exe
    C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Novell\ZENworks\NALDESK.EXE
    C:\NOVELL\GroupWise\Notify.exe
    C:\NOVELL\GroupWise\GrpWise.exe
    C:\WINDOWS\System32\wisptis.exe
    C:\WINDOWS\sysupd.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\Explorer.exe
    C:\Program Files\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ita/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = laproxy1.ci.la.ca.us:8080
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
    O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE
    O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NALDESK.EXE
    O4 - Global Startup: GroupWise Notify.lnk = C:\NOVELL\GroupWise\Notify.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Novell delivered applications (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.3.0_02) - https://wtbjag1w.fcc.gov/ieplugin/j2re-1_3_0_02-win.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37872.3838310185
    O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (NOXLATE) - file://C:\Program Files\AutoCAD LT 2000i\InstFred.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2000i\AcPreview.ocx
     
  2. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello svarughe,

    Run Hijackthis again with all browsers closed and check these items and then on Fix:

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ita/

    O4 - HKLM\..\Run: [SysUpd] C:\WINDOWS\sysupd.exe
    O4 - HKLM\..\Run: [easywww] C:\windows\easywww2.exe
    O4 - HKLM\..\Run: [redirect] C:\windows\redirect7.exe

    Reboot the computer into safe mode

    Make sure you can view all hidden files and folders

    Find and delete these files/folders:

    C:\WINDOWS\sysupd.exe
    C:\windows\easywww2.exe
    C:\windows\redirect7.exe

    Reboot and run HJT again and post a new log here.
     
  3. svarughe

    svarughe Registered Member

    Joined:
    Jun 16, 2004
    Posts:
    3
    Hi Taz71498,
    Thanks for the help. I did as you suggested and here is the log got after doing all that. "http://ita" is my workplaces's intranet which i have set as my default home page. After deleting all the files you said, when i ran Hijack This I again got that sysupd file in the log. So i searched for it and found all those files were also in the folder in "c:\windows\prefetch". I deleted it from there and then I found that those had also created back up files in "program files". I deleted those from there also and also I went and deleted the sysupd from registry. Finally this is what I got when I ran Hijack This again. Please let me know if I need to do something else. I highly appreciate your help. :)

    Logfile of HijackThis v1.97.7
    Scan saved at 10:37:33 AM, on 6/17/2004
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\System32\cusrvc.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\Program Files\Common Files\Microsoft Shared\Media Manager\airsvcu.exe
    C:\Program Files\Novell\ZENworks\nalntsrv.exe
    C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\WolSerNT.exe
    C:\Program Files\Novell\ZENworks\RemoteManagement\RMAgent\ZenRem32.exe
    C:\Program Files\Novell\ZENworks\wm.exe
    C:\Program Files\Novell\ZENworks\WMRUNDLL.EXE
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\System32\hkcmd.exe
    C:\WINDOWS\System32\dpmw32.exe
    C:\WINDOWS\System32\NWTRAY.EXE
    C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
    C:\Program Files\Novell\ZENworks\NALDESK.EXE
    C:\NOVELL\GroupWise\Notify.exe
    C:\NOVELL\GroupWise\GrpWise.exe
    C:\Program Files\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ita/
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = laproxy1.ci.la.ca.us:8080
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = about:blank
    N1 - Netscape 4: user_pref("browser.startup.homepage", "http://ita/"); (C:\Program Files\Netscape\Users\svaryghe\prefs.js)
    O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\Real\Toolbar\realbar.dll
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [NDPS] C:\WINDOWS\System32\dpmw32.exe
    O4 - HKLM\..\Run: [NWTRAY] NWTRAY.EXE
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
    O4 - HKLM\..\Run: [ZENRC Tray Icon] C:\WINDOWS\System32\zentray.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
    O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
    O4 - Startup: Introducing Media Manager.lnk = C:\Program Files\Common Files\Microsoft Shared\Media Manager\SPLASHA.EXE
    O4 - Global Startup: Application Explorer.lnk = C:\Program Files\Novell\ZENworks\NALDESK.EXE
    O4 - Global Startup: GroupWise Notify.lnk = C:\NOVELL\GroupWise\Notify.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
    O9 - Extra button: Novell delivered applications (HKLM)
    O9 - Extra button: Messenger (HKLM)
    O9 - Extra 'Tools' menuitem: Messenger (HKLM)
    O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.3.0_02) - https://wtbjag1w.fcc.gov/ieplugin/j2re-1_3_0_02-win.exe
    O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37872.3838310185
    O16 - DPF: {C6637286-300D-11D4-AE0A-0010830243BD} (NOXLATE) - file://C:\Program Files\AutoCAD LT 2000i\InstFred.ocx
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\AutoCAD LT 2000i\AcPreview.ocx
     
    Last edited: Jun 17, 2004
  4. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
  5. svarughe

    svarughe Registered Member

    Joined:
    Jun 16, 2004
    Posts:
    3
    Hi Taz71498,
    Thank you so much for your help. I am so glad that people like you are out there helping others. You saved me from the pain I was going through for about a month.
    Regards,
    Svarughe :)
     
  6. Taz71498

    Taz71498 Registered Member

    Joined:
    May 27, 2004
    Posts:
    674
    Location:
    USA
    Hello,

    You are very welcome. Glad we could help and good job helping yourself. :)
     
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