w7 update weird

Discussion in 'other software & services' started by mantra, Mar 14, 2013.

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  1. mantra

    mantra Registered Member

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    Hi

    yesterday windows 7 did warn me about updates

    3 critical update

    1 is disabled

    but is it normal? i mean the disabled patch?

    is normal that windows 7 kb2807986 is disabled

    http://i.imgur.com/YfsPCPt.png
    thanks
     
    Last edited: Mar 14, 2013
  2. Wild Hunter

    Wild Hunter Former Poster

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    This is an indication that the "safest" approach is to install the marked updates first and leave KB2807986 to be installed after the others.*

    However, such approach isn't essential and selecting all of them to install won't "normally" cause any issue (that's why you can, if you want, manually select it together with the others).

    Now, to know more about KB2807986 (and any other important updates exhibiting this "weird" behavior of being deselected while others are selected), you have to read the support pages of the updates in question.

    For KB2807986 it's http://support.microsoft.com/kb/2807986.

    *There you can see the relevant info that really clarify things:

     
    Last edited: Mar 14, 2013
  3. mantra

    mantra Registered Member

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    thanks!
    but i installed the 2 patches , reboot ,check update , reboot , check updates
    i did several time
    and always is disabled even is the only 1 avaible ,why?
     
  4. Wild Hunter

    Wild Hunter Former Poster

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    Because of the known issue (see the previous quote). You have to manually select it (or leave automatic updates enabled and it will eventually get installed automatically).
     
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