My antivirus system is Norton 2002. Since yesterday I have been getting frequent announcements that I have virus W32.Randex in C:\WINNT\System32\msgfix.exe, and that Norton full scancan not fix the file. I ran Norton several times to no avail. Then I contatcted Symantec online support, and according to their instructions ran it in Safe Mode, also nothing happened. As per the online support I went through the Registry, only to find that the things they tell to delete were simply not there. Could any one advise what to do? Could this be a false alarm? I should note that the Symantec site is not very helpful in offering a way to put this question to them directly. Thanks in advance.