VoodooShield/Cyberlock

Discussion in 'other anti-malware software' started by CloneRanger, Dec 7, 2011.

  1. VoodooShield

    VoodooShield Registered Member

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    Cool, thank you, I should be able to add most or all of these for the next version.
     
  2. VoodooShield

    VoodooShield Registered Member

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    Yeah, it is the same old chome issue. I really do not think it is VS causing the issue... it is a very, very common issue.

    https://www.google.com/search?q=chrome.exe stays running&ie=utf-8&oe=utf-8
     
  3. VoodooShield

    VoodooShield Registered Member

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    Good to hear you up up and running again! Good guess TH, it was a
    Yeah, until we do the KMD, VS will never quite be perfect on XP... but all things considered it is running pretty well on XP. Actually, this is the main reason we would be going the KMD route.
     
  4. VoodooShield

    VoodooShield Registered Member

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    Cool, if you need a pro license, just email me at support@voodooshield.com and I will hook you up.
     
  5. VoodooShield

    VoodooShield Registered Member

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    Ok, I finally had the chance to catch up on all of the posts... sorry I have been away for a while, but things should be back to normal now. Hopefully you guys can see that I made MAJOR changes to VS and it is really running well now. There are a couple of small bugs, but they will be easy to fix. If you guys find any other bugs, please let me know!

    Hopefully I did not miss any posts that I needed to respond to, so if I did, please let me know. I fixed most of the bugs that you guys mentioned as I recoded VS this last 1.5-2 months... I visited this thread every once in a while to see if you guys had found anything else, and if you did, I fixed it.

    Anyway, thank you for all of your help, I really appreciate it!!!
     
  6. siketa

    siketa Registered Member

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    Thank you, Dan! :)
     
  7. Baldrick

    Baldrick Registered Member

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    Indeed, THANK YOU, Dan :thumb:
     
  8. Triple Helix

    Triple Helix Specialist

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    Thanks Dan The Man! LOL I get to say it now!

    Daniel :)
     
  9. Krusty

    Krusty Registered Member

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    Maybe when the new version is publicly released - no longer beta. ;)
     
  10. atunis5804

    atunis5804 Registered Member

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    After installing on Win 8.1 64bit PC, I can't open any web pages, get error message : "windows cannot find network proxy"....Uninstalled, the reinstalled, got the same message again...Any suggestions?
     
  11. Brandonn2010

    Brandonn2010 Registered Member

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    Sorry but I respectfully disagree. I even installed VS on my computer today, and now Chrome doesn't close. Before installing VS, this never happened, and it's the same for every computer I've installed it on. I don't know how, but VS is clearly the culprit.
     
  12. Krusty

    Krusty Registered Member

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    OK, so I decided I didn't have a lot to lose.

    Dan, I know you've been thanking those who have been singing praises about the new beta but I can't do that at this time.
    1. The installation of C++ 2010 failed the first time with no explanation of why. It did succeed the next time.
    2. When I tried to register VS, VS kept losing keyboard focus. By that I mean after I typed one letter of my email address I had to click the VS UI to be able to type the second letter and so on and so on. Tedious!
    3. As soon as I opened IE11 VS alerted me to googletoolbaruser_32.exe, which I allowed but took longer than I expected to say VS had scanned and no malware was present.
    4. What's with all the red entries on the Whitelist tab? Nothing there I was prompted for so were these entries blocked? Why? Oh I see, on the UI it says they are system files.
    5. Just tried to open Windows Live Mail and get an error 0x800CCC0D - not notification from VS at all?!
    6. So far I still would not feel comfortable installing this on my mother's machine, or mine either for that matter. VS is far from being user friendly, in fact I would say it is now worse than when I tried v2.50.
    Sorry Dan, but that is my brief experience. I will now be restoring to a pre-VS backup image.
     
  13. smith2006

    smith2006 Registered Member

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    Thanks Dan. :)

    All is well now.
     
  14. VoodooShield

    VoodooShield Registered Member

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    Hmmm, I am not sure, what browser are you using? I would put VS in Training mode, then start your browser. After the browser completely loads, then put VS in Smart or AlwaysON, and it should work then.
     
  15. VoodooShield

    VoodooShield Registered Member

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    The thing is... I have seen this issue for the last couple of years on computers where VS was never installed. It really is a very, very common issue. You can try what I mentioned above... I would put VS in Training mode, then start your browser. After the browser completely loads, then put VS in Smart or AlwaysON, and it should work then.

    BTW, are you running any extensions? They can cause Chrome to hang.

    Edit: I just tested the heck out of this... and I agree, VS's AppCertDll does cause chrome to hang at times. Then again, pretty much everything causes Chrome to hang... seriously, I have seen this on hundreds of computers. Well, it really does not hang, but it continues to run. But since pretty much everything causes chrome to hang, and since VS does not cause any other browsers to hang, I highly doubt there is much I can do except wait until they fix this issue on their end. I wish there was something I could do, but I really do not think there is. Thank you!

    Edit again... Good news, I found a work around for the Chrome issue and it will be included in the next release. Actually, it also fixes the Chrome issue in general, for when something else hangs Chrome, so it turned out pretty cool.
     
    Last edited: Jun 4, 2015
  16. VoodooShield

    VoodooShield Registered Member

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    It's cool, thanks for trying!

    1. I cannot speak for the C++ 2010 install. That is all automated and has nothing to do with VS at all.
    2. Were you running 2.73? If so, you must be running another app that is trying to be Top Most.
    3. Yeah, it is good that VS scanned that... sorry it took so long.
    4. Yeah, Red just means system file
    5. What version of Windows and Live mail? I will see if I can reproduce that error
    6. Hehehe, worse than 2.50? How so? Are there other reasons than what you stated above?

    BTW, there is no reason to restore your computer... all you have to do is uninstall VS and reboot.
     
  17. bjm_

    bjm_ Registered Member

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    Well, the ProgramData VoodooShield folder remains...
     
  18. NWOAbschaum

    NWOAbschaum Registered Member

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    right click,delet?
     
  19. VoodooShield

    VoodooShield Registered Member

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    Yep, just like 95% of all programs. Browse the web for about 2 seconds and you will have more junk on your computer than VS will ever put on it.
     
  20. bjm_

    bjm_ Registered Member

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    I wanted to note for Krusty13 -- ProgramData remains for re-install.
    I don't understand why assuming is so easy. While asking for clarity is so hard.
     
    Last edited: Jun 4, 2015
  21. VoodooShield

    VoodooShield Registered Member

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    Yeah, and these files are tiny and are completely inactive, so it is probably best just to leave them on the system in case the user is reinstalling. At some point, I will add a prompt during the uninstall to see if the user wants to remove the old settings.

    Hmmm, I must have been confused because you replied to my post and not Krusty13's. One would think that if you were leaving a note for Krusty, that you would reply to his post.
     
  22. Krusty

    Krusty Registered Member

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    1. It still isn't listed as a system requirement yet either. ;)
    2. Yes, 2.73. Security programs / applications (I hate the 'word' app :mad:) as per my signature.
    5. As my signature suggests I have Windows 7 x64 SP1 and the version of Windows Live Mail is 15.4 (Part of Windows Live Essentials 2011 I think). I also have a weather widget installed and at the same time it was unable to access it's server. No problem before VS, only after first requested reboot. No problem with my other machine on the same network at that time.
    6. Mainly the above.

    I was about to restore for another reason anyway. That's why I said I didn't have a lot to lose. ;)

    @bjm_ :thumb:
     
  23. bjm_

    bjm_ Registered Member

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    Replied to your message hoping you'd post "what to do" with ProgramData folder. I'll leave for re-install. But, was not in the know re VS position.
     
  24. VoodooShield

    VoodooShield Registered Member

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    1. Hehehe, I know... neither is the .net 3.5 requirement for XP and Vista. And we still do not have any Owners Manual, and we do not have a call center yet, and actually I could go on and on. I will try to do these things in my 90-100 hour block next week ;).
    5. I had to ask because it was working fine when I tested it, so I wanted to verify so that I can test it again. And, for some reason your signature no longer lists your version of Windows Live mail.
    6. Cool, but do you have any suggestions on how VS can improve the actual user experience? Like when the user is browsing the web or checking email while VS is protecting their computer? Obviously the whole purpose of VS is to lock the computer as tight as possible while a web app is running, and only allow the whitelisted items on the tiny, customized whitelist VS automatically builds for the user, so as to have the smallest attack surface possible, and essentially eliminate exceptions. I actually have to reset my whitelist literally 50 or so times a day, especially when I am right in the middle of development, so I always find it quite amusing, to say the least, when people complain that VS blocked something... VS hardly EVER blocks anything for me, and I probably run and install a lot more software than the average person. On the rare occasion that it does block something, it is not that big of a deal to click the balloon and allow... I actually appreciate the fact that I know what I am installing is not malware... and how little I have to do while running VS to determine if the file is malware or not. One day, I hope to be able to run and enjoy VS just like everyone else does, without having to reset my whitelist constantly for development... but in the meantime, I do not mind taking one for the team, and complaining about it is not going to help anything.

    So really, it is up to the user. If they do not like dealing with the occasional block, and do not mind running unknown executables blindly... then that is totally cool... it is their choice. But you know what VS is all about... so I am confused as to why you are surprised and seem to get upset when it blocks something while a web app is running... VS is just doing what it is supposed to be doing... that is why it is in big bold letters on our website.

    Either way, most (if not all) installers CLEARLY state that the user should exit ALL applications before installing the new software. If you want to see VS run smoothly, all you have to do is to keep VS in Smart Mode (or the new Scan & Allow Mode), and exit all applications (like we are all supposed to do) before installing new software... VS will pretty much never block anything, unless it is malware of course. BTW, this does not apply to all security software necessarily... but people install new software all of the time with their security software running, then they wonder why their computer is not running well. Most antivirus software warns you that you should disable or exit their software before installing new software... and this applies to VS as well. The new version of VS handles installers much better than 2.50, but even then, when I install something new, I actually exit out of VS completely. As a matter of fact, when I am fixing a clients computer, the first thing I do is exit out of VS so I can perform maintenance on the computer. But then if I have to do some research on the web or download something, I make sure I start VS again first (that is one of the reasons for the desktop shield gadget).

    I am not trying to convince you to use VS... it sounds like you have no interest in locking your computer while a web app is running... and I am totally cool with that. But if you have any suggestions on how we can lock the computer while a web app is running, and make it even more user-friendly, I would love to hear your ideas, seriously! Thank you!
     
  25. VoodooShield

    VoodooShield Registered Member

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    I see... man text is confusing at times. Especially mine and yours (no offense) :).
     
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