VoodooShield/Cyberlock

Yeah, I just tried it and was able to reproduce the error, so we will fix that soon. Thank you!

 

Hmmm, that is odd... do you mean the VoodooShield Desktop shortcut is not working? If you right click on it and look where it is pointing, is it pointing to the correct place? I am sure it is something simple, just like most or all of these issues. Hopefully we will have all of the little annoyances fixed in the next week! Thank you!

 

VS also blocks the CMD command without giving a prompt at all so you don't have an option to allow it. I just sent you an email about it.

Regards,
Mike

 

Tried again still no Logs..... as guest said the 300 RAM issue is WSA related......... just need to report the scan log of WSA to Webroot and they have to whitelist the unknow files and everything will be fine also opening task manager takes more time...

 

just a question, i suppose the license is for one machine? or i can use it also on a VM or other PC ?

 

on win8.1 , it allows it without notification

the scan popup freezes seems to occur mostly with Win8.1 processes.

 

On my Mini-laptop, Win8.1 upd 1 x64, real system, 2gb RAM


i have them



I don't have them so i assume i'm good ^^
Exactly, there should not be folders, just the 1 or 2 dll's.

observations summary:

1- installed and rebooted , VS crashes on startup, restarted again, all went fine.

Hmm, I wonder why it crashed.

2- set VS to "Always On":

a- launched some safe exe , balloon appears, did nothing , exe was allowed to tun , is it normal?

Do you mean that the file ran after the balloon appeared, even though you did not click the balloon or allow? If so, this is a bug that we will have to fix!

b- launched some Win8 tool (regedit, etc..) and safe exe, balloon appears, clicked it , VS run the scan (popup appears) , tried to select an option ("allow", etc...), scan popup seems frozen and stay on-top (cant click any of the choices), after some repeated clicks on it, VS shield turned red, scan popup still there. note: balloon repeatedly notify that VS seems to block multiple time the same exe.
to fix it , i have to restart VoodooShield.exe process in Process Hacker; then VS shield turned blue as expected. Maybe due to my slow system. (2gb Ram)

Sounds good, we will have to fix that.

c- launched a .bat file , files is allowed to run without any notification.

Same thing, we will have to fix that!

d- launched an exe (safe beta but unknown yet software file ), balloon appears, clicked on it, scan popup flagged it as malware (as expected), ask me to block or quarantine the exe (no allow choice), clicked quarantine, file still in its location, normal? (unless i misunderstood VS' quarantine function)

Quarantine should rename the file and move it to C:\ProgramData\VoodooShield\Quarantine. Actually, right now it is moving it to C:\ProgramData\VoodooSoft\VoodooShield\2.0.0.0\Quarantine, but I will fix that in the next version.

3- User Log screen empty
That is really odd, thank you for letting me know. It is really weird how I am not seeing most of these issues on any of my test computers, so there must be a simple explanation. We will get to the bottom of it .

Impressions:

i am a new user of VS (but i read about it) so it is a total discovery for me; from what i feel it seems to be a very effective apps with lot of potential. Keep the good works on.

Thank you, we appreciate that!

that is all for the moment, i will proceed some more tests.

Thanks.

edit:

- redone situation 2a, issue did not repeat but mouse circling over the window where the exe belong; restarted voodooshield.exe; all exe even those blocked previously were allowed to run.
it seems that restarting VS process undo all previous actions.

- redone situation 2d; if i click nothing (simulating i am afk), then few seconds after observation 2a occurs; then situation 2d appears; weird.
Thank you for testing and reporting the bugs, it really helps a lot!

 

The license does not have a limit, you can use it on as many computers or VM's as you would like!

 

I see, thank you, we will fix that!

 

Yes, desktop shortcut. Right clicking and open file location points to VS.exe in the VS program folder. Double left-clicking VS desktop shortcut does nothing. I know minor, but I wanted to let you know.

 

yes, you can reproduce it by opening regedit via run box and touch nothing. the balloon will appear several times , regedit will open , the balloon will keep asking. so if you click on the balloon, scan will occur, balloon will still keep asking, scan popup appears , if you click "allow" you will have a small delay before it closes, but the balloon will keep asking. (witnessing this behavior right now ^^)

but if you close regedit , balloon endless prompts will stop

 

same thing happened to me. tried to run an exe the pop up appeared saying voodooshield blocked but after 5 seconds it was allowed to run even though i didnt clicked the balloon

 

All the boxes in my utility tab are grayed out. None of them respond when clicking on them. I'm using Windows 7X64 Ultimate. Is anyone else having this problem?

 

Same here

 

yes its grayed out but it says coming soon

 

yep , it seems it will be implemented at the end, before the final release.

 

Sorry guys! Dan just emailed me about the Utility Tab coming soon. I overlooked the message.

 

Just came home after several hours away, to see these popups for VS. Obviously, this shouldn't be happening.

 

i second that ^^

 

Hi guys,
I haven't been keeping up with the latest bugs, so I apologize if this has been mentioned already...I just installed VS on a newly installed win 7 pc and after first reboot VS was not showing in systray until I rebooted a second time.

 

Yes, that one has been reported by several different users including myself. Thanks!

 

Thanks man, your welcome

 

No, it still pops up balloon saying "Voodooshield blocked", but the executable runs anyway.


Cheers,

David

 

We informed Webroot about this behavior of WSA long time ago but it is not their priority, so no fixes are planned yet.

 

Wait wait. I'm not the forum for a day and now we're all going to Vegas?