Visual C ++ Runtime Error ; Word

Discussion in 'other software & services' started by FanJ, Mar 14, 2005.

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  1. FanJ

    FanJ Guest

    Hi,

    I have got a question from friends of mine, and I don't know the answer :oops:
    Any help would be greatly appreciated ! :)

    They got this warning:
    ===
    Microsoft Visual C ++ Runtime Error
    Runtime Error!
    Program: C:\ Program Files\ Microsoft Office\Office10\WINWORD.EXE

    abnormal program termination.
    ===

    And when they close that message, their work in the current Word document is lossed.

    It has happened more on their system but when I was there last time, I could not reproduce it....

    Info about their system: please see below.

    Thanks a lot in advance for your suggestions !!!
    Warm regards, Jan.

    =====
    Some info about their system:

    A few months old new PC.
    XP SP2 (Dutch)
    XP setup to automatically check for MS Windows updates.

    Resident security programs:
    - Panda Titanium 2004 (came installed with the new PC); set up to automatically install updates.
    - ZA Free, latest version (behind a router); and the XP firewall enabled.
    - BOClean ; set up to automatically install updates
    - IEClean.
     
  2. Trout

    Trout Registered Member

    Joined:
    Feb 23, 2005
    Posts:
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  3. FanJ

    FanJ Guest

    Thanks Trout, very much appreciated :D

    I'm not sure either but any suggestion might help !

    Warm regards, Jan.
     
  4. Trout

    Trout Registered Member

    Joined:
    Feb 23, 2005
    Posts:
    27
    FanJ, as a last ditch sort of effort if your friends are unable to fix the problem they may try to repair word/office or reinstall. A link for the repair can be found at-
    http://office.microsoft.com/en-us/assistance/HP052372001033.aspx
    Hopefully it won’t come to that but it is always something to keep in mind if none of the fixes work. It is always possible that the program became corrupt for what ever reason.

    Here is one more Microsoft link that is similar to the ones I already posted.
    http://support.microsoft.com/default.aspx?scid=kb;en-us;322201
    I do hope they are successful in fixing the problem


    Trout
     
  5. FanJ

    FanJ Guest

    Hi Trout :D

    Thanks a lot again for your suggestions !!! :D

    It could indeed very well be that Works might play a role here.
    I think I remember that they have it.
    Well, any maintenance/fixing has to be done by me overthere ;)
    But I still have to make an appointment to visit my friends.

    Thanks Trout ! :D
    Most warmest regards, Jan.
     
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