virus still come back

Discussion in 'ESET NOD32 Antivirus' started by VSSC support, Apr 22, 2009.

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  1. VSSC support

    VSSC support Registered Member

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    Hi!

    why the virus still coming back but nod32 detect it. we manually scan the machine and patch. what will be probably the cause? and the other machine now is automatically restart.


    this is the list of the virus name :

    win32/TCPZ.A application

    Win32/IRCBot.AMU Trojan

    A variant of Win/32/injector.KT trojan

    Probably a variant of win32/VB worm

    Win32/Autorun virus

    Win32/IRCBot.AMU Trojan

    INF/Conflicker worm

    Win32/PSW.OnlineGames.NMY Trojan

    Win32/AutoRun.KS worm

    Win32/Adware.SystemSecurity application

    Probably unknown NewHeur_PE virus

    Win32/AutoRun.ABQ worm

    VBS/AutoRun.AW worm

    INF/AutoRun.gen trojan

    Probably a variant of win32/IRCBot trojan

    Win32/PSW.OnlieGames.NNU Trojan

    Win32/IRCBot.AMC Trojan

    Probably unknown NewHeur_PE virus

    A variant of win32/Kryptik.HK Trojan
     
  2. Mister Natural

    Mister Natural Registered Member

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    Temporarily turn off system restore and try using Malwarebytes along with NOD. Many times it takes using more than one program to clean up a system.
     
  3. e36

    e36 Registered Member

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  4. siljaline

    siljaline Former Poster

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    I would think that it is not an issue with NOD, that the OP's machine is infested and needs a full cleanup, or at the worst, a format and reinstall.
     
  5. siberianwolf

    siberianwolf Registered Member

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    i've heard that many times from many people. and as stated in above posts, you need to turn off system restore, delete all restore points, scan your pc w/ a few decent av & amw sw's. then it'll be ok.
     
  6. VSSC support

    VSSC support Registered Member

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    Hi!

    Thank you guys this is a big help to us. i will try to do that.:thumb:
     
  7. VSSC support

    VSSC support Registered Member

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    Hi!

    Thank you guys this is a big help to us. i will try to do that.:thumb:

    Question: NOD32 V4 protect the registry for the scanning?
    when i try to block the USB port in the block removable media in nod32 only the usb or flash drive and the CDrom is block. why the CDrom is block it? and when i put a usb mouse it could not block it and the external hard drive.
     
  8. PaulB2005

    PaulB2005 Registered Member

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    And this is nothing more than a myth based on a false claim that viruses can magically resurrect themselves from System Restore. They can't do this any more than they can magically restore themselves from the Quarantine of your Anti Virus.

    It is best to leave SR ON because if during your attempts to remove the virus you render the PC unbootable or make things worse you still have a chance to Restore the PC. I'd rather have the opportunity to restore to an infected but working PC than to be sitting there wondering what to do now the system is hosed...

    Using Malware-bytes against this infection is a good idea, but disconnect from the internet first to stop anything from re-downloading componants as they are removed. Scan, reboot and rescan until it comes up clean. Some of these programs are maintained by further processes in the background. Wouldn't be surprised if MB finds the TDSS Trojan....
     
  9. VSSC support

    VSSC support Registered Member

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    thank you

    but my other question is not addrress.
     
  10. PaulB2005

    PaulB2005 Registered Member

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    Yes, i believe NOD can clean the registry.

    Because a CD-ROM is removable media. If you select "Block Removable Media" you must use the Exceptions option to say which items you don't want blocked.

    Because it's not a removable media!

    Not sure on this. It would appear USB Sticks and CDs are removable media but portable hard drives are not. I'm not sure why this should be but it does seem to be a common way of thinking.
     
  11. VSSC support

    VSSC support Registered Member

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    we try to do your suggestion but the other machine is automatically restart what will be the cause?
     
  12. JimmyT

    JimmyT Former ESET Support Rep

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    Hello VSSC support,

    Sent you a PM regarding the malware issue.
     
    Last edited: Apr 28, 2009
  13. VSSC support

    VSSC support Registered Member

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    first i will get the information of our client. tnx :thumb:
     
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