virus signature database could not be updated

Discussion in 'Other ESET Home Products' started by tgor, Apr 17, 2008.

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  1. tgor

    tgor Registered Member

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    I loaded the latest version of Business Edition (w/RA) on our server today. Then I updated my desktop version and now get "virus signature database could not be updated" when trying to update from the server. The 2.7 clients are updating ok when I look at the RAC, but my 3.0.650.0 version is not. Any thoughts as I would like to get my clients updated to the latest version also.

    Thanks,

    Tim
     
  2. Marcos

    Marcos Eset Staff Account

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    You'll need to set up 2 mirrors. One for updating v2 clients and the other for v3.
     
  3. din_hyper123

    din_hyper123 Registered Member

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    yes virus signature database could not be updated
     
  4. SmackyTheFrog

    SmackyTheFrog Registered Member

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    When a similar thing happened to me I needed to go in to the remote admin console, disable the mirror functionality, delete all the files out from the mirror directory, then re-enable the mirror and do a manual update the rebuild it. The clients started updating again after that.

    e: That is assuming you are running separate RACs for both versions.
     
  5. tgor

    tgor Registered Member

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    marcos, I will try that today. Thanks...
     
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