Virus scanner initialization failed.

I have tried searching in this forum and different sites regarding the error below but have been unsuccessful. I keep getting this message from 1 machine out of 1300.

Error message:
5/27/2011 5:23:14 AM - During execution of Kernel on the computer ********, the following warning occurred: Virus scanner initialization failed. Antivirus protection will not function properly.

Computer details:
WindowsXP ServicePack3
ESET NOD32 Antivirus 4.2.71 and last virus sig is 6156

I have tried uninstalling ESET(uninstaller in ESET program files) and deleting all ESET folders on the machine. I then reinstalled ESET, rebooted the machine, and logged back into the computer. As soon as I logged into the computer, ESET began displaying that error message again. I then found somewhere online that people have cleared the update cache. I cleard the update cache, ESET was fine for about a week, and now getting the messages again. Let me know if I can provide anymore information. Any suggestions are greatly appreciated?

 

oddly enough i'm here searching re the same prob. i've raised an issue, i'll post if i hear anything. did the same thing, working fine, got a def update around dinnertime, switched on again now and the thing won't initialise :-/

 

reply from the help staff said to uninstall and download/reinstall the latest version.

 

In cases like this, I'd suggest contacting customer care and supplying them with:
- all *.dat files in the ESET install folder
- a Process Monitor log from boot (boot logging in PM must be enabled manually before you reboot the computer)

 

Hi, I also got the "Virus scanner initialization failed" error. But after finding out my ram stick had errors and removed it, nod32 now runs fine.