Virus found but too big to submit to Eset

Discussion in 'ESET Smart Security' started by The Beast, Apr 29, 2009.

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  1. The Beast

    The Beast Registered Member

    Joined:
    Apr 2, 2005
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    Eset smart security just picked up a Win32/virut.NBP virus on a file that I have had for a couple of years--portable photoshop cs3. This has to be a false positive as I have had this file for over 2 years and Eset security has never said it was a virus. I ran the file with Norton and Kaspersky and it said it was clean. The problem I am having is that I cannot submit to Eset because it is 44 megs. I know this file is clean but I dont want Eset to keep telling me that it is a virus. Does anybody have any suggestions how to send the file to Eset? Thanks for your help.
     
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    You can send the file to ESET's virus lab by placing it inside a .ZIP or .RAR file protected with a password of "infected" along with a short text file explaining why you are sending it to ESET (description of found malware, version of software and virus signature database being used, why you suspect it is a virus or a false positive alarm, your contact information, a link to this message thread any any other information you wish to share) and uploading the file to ftp://ftp.nod.sk/incoming/. When you are done transferring the file, send an email to samples@eset.sk with a copy of the text file and the name of the file you uploaded so they can examine it.

    Regards,

    Aryeh Goretsky
     
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