Gretings! I am new here! I am running Dell PC, 64 x, WINDOWS 7. Well, here the problem- I had a message from Norton 360 about Unauthorized access logged. Norton prompted me to remove some cookies. Now, I used VIPRE Rescue Program 5797. installed it and it found one Thread, which it said it had removed it. Now, I have Windows 7, 64 x Dell PC. I found on Computer OS (C) VIPERESCUE , two folders 1. Definitions. 2. Quarantine (there's file and XML document). There is also a Viper rescue scanner listed outside of the quarantined files. When I click on Viper rescue scanner it crashes. In my Computer OS (C) Downloads, I have a Vipre rescue program installer 5797, when I click on this, it installs program again, and it works fine. Based on the results of my scan, what do I do with the Quarantined files that are genereated by VIPRE Rescue Program 5797 ? Do I need to remove them? What about those files that are generated by the program like:deep_scan, sbbd, SBRC,SBRE.dll,SBRED.rv.sys,SBTE.dll,vipre.dll, and VIPREREScue scanner. Do I need to remove them all? Next time I need to use Vipre Rescue program, do I need to install it again , hitting, VIPRE Rescue Program 5797 installer? Please note that when I use OS (C) VIPERESCUE, there's ViperRescue scanner, which doesn't work, and it crashes. I hope that I am not confusing here with my post. Thanking you in advance!