ver 10.0 can't reboot

Discussion in 'Acronis True Image Product Line' started by lsilva, Nov 20, 2006.

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  1. lsilva

    lsilva Registered Member

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    I upgraded from ver 9.0 to ver 10. I activated the system restore option (F11 at boot up). When I did a soft reboot (restart), the system hangs at the motherboard vendor display (does not get into the boot sequence).

    If I power off and then back on after a delay, it boots up okay, displaying the F11 msg.

    How do I fix this? I can't find an option to remove the system restore option (F11) since I suspect this caused the problem.

    Lionel
     
  2. Ozmaniac

    Ozmaniac Registered Member

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    If you delete your Secure Zone (via Manage Secure Zone), the Startup Recovery Manager will disappear. You should note however, that deleting the SZ will delete any images stored in there.
    If you still want to use a SZ, you can set one up again, but next time, don't activate the SRM. Activating the SRM is never a good idea as it modifies your MBR (as you have discovered).:cool:
     
  3. lsilva

    lsilva Registered Member

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    Will deleting the zone undo the change that is keeping me from rebooting? Do I need to uninstall/reinstall True Image? How do I get back to my original MBR?
     
  4. Xpilot

    Xpilot Registered Member

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    Yes Providing you use the manage secure zone wizard. Any other method will leave you with further problems.
    You will have your original MBR back again.
    You will be able to allocate the newly released space back to your drive/s as part of the removal process.

    Xpilot
     
  5. Ozmaniac

    Ozmaniac Registered Member

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    Take care to select the partition/s to which you want the previously used SZ space allocated, otherwise you will end up with unallocated space.:cool:
     
  6. Peter Wilding

    Peter Wilding Registered Member

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    Same problems here guys.

    After either cloning C: or restoring an image file to C: the system won't reboot.

    <snip>


    removed excess editorial - Detox
     
    Last edited by a moderator: Nov 24, 2006
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