I tried to upgrade my V3 to V4 on my 64bit Vista system and had a problem with the scanning, when I initiated a scan it would "hang". So I bottled out and after much gnashing of teeth managed to get back to V3. I'm feeling a little braver now and fancy installing the latest version again. Do I need to uninstall my current V3, or should it install over the top of it? Sorry if this query has been posted before, had a quick look but couldn't find it. My system is a newish Vista 64bit Ultimate, and the only anti virus program that's been on it is Nod32 Many thanks
I have only run into problems when uninstalling rebooting and installing the new version. If you do it that was I had a lot of manual entries to delete. If I just upgraded over the old version I did not run into any issues.
I would perform a clean uninstall reinstall (see KB article below) http://kb.eset.com/esetkb/index?pag...earch&viewlocale=en_US&searchid=1241471943335 and reinstall the 64bit version (see link below) http://www.eset.com/download/home-64bit.php
I just upgraded to v4.424 from v3.687, after uninstalling v3 first from the Eset menu uninstall. Very smooth upgrading, and v4 is running fine.
I've uninstalled my version 3 and installed version 4, and it seems to be working fine. I've just completed a scan successfully (which is where it "hung" before), so I can only assume there must have been some conflict or corruption when I previously installed it over the top of version 3. Happy days
