Using Iomega REV 35GB USB drive with True Image 11

Discussion in 'Acronis True Image Product Line' started by StephenO, Dec 28, 2007.

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  1. StephenO

    StephenO Registered Member

    Dec 28, 2007
    I want to use my REV USB drive to save my images.

    I can see the REV drive in Windows when I use True Image

    But if I use the boot CD, I can't see the drive
    Is there a way to make the drive visible?

    To restore the complete OS, I want to be able to do a disaster recovery from the boot CD.

    I can do this with Norton Ghost, but I have used True Image for many years and want to continue with TI.
    It just won't work with the REV at the moment

  2. shieber

    shieber Registered Member

    Oct 27, 2004
    You can try using Safe Mode. You have to register your serial number and then go tot hte downloads page for the Safe mode module. It runs under DOS and if your bios can see the usb drive, the the safe Mode probably will.

    Or build a VistaPE disk; you don't have to own or use Vista for this to work for you. it makes a bootable disk with ATI that will run on your equipment if ATI runs when working in windows: guide
  3. Acronis Support

    Acronis Support Acronis Support Staff

    Apr 28, 2004
    Hello StephenO,

    Thank you for choosing Acronis Disk Backup Software.

    Please make sure you use the latest build (8053) of Acronis True Image 11 Home. To get access to updates you should first register your software. Don't forget to recreate Acronis Bootable Rescue Media after updating.

    If updating doesn't solve the problem, please try booting with "acpi=off noapic" parameter as it is described in Acronis Help Post.

    If the issue persists, please collect some information to let us investigate it thoroughly:

    Please create Acronis Report, Windows system information and Linux system information (sysinfo.txt) as it is described in Acronis Help Post.

    Then submit a request for technical support. Attach all the collected files and information to your request along with the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

    Thank you.
    Marat Setdikov
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