Username & Password Problem

Discussion in 'ESET Smart Security' started by Meskin, Jul 29, 2009.

Thread Status:
Not open for further replies.
  1. Meskin

    Meskin Registered Member

    Joined:
    Jul 29, 2009
    Posts:
    9
    Well i Did everything In The ESET Site it says to do, i Requested to My E-Mail -Diddnt Recieve Anything. i Also Did the Support request. Nothing Came up either
    What Can i Do Now? :doubt:
     
    Meskin, Jul 29, 2009
    #1
  2. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    Can you please explain in more detail what problem you are experiencing? Are you having trouble downloading the software? Having it update? Renewing a license? All of these potentially involve a username and password, but without knowing more about the context of your issue it is difficult to get a specific recommendation as to how to troubleshoot the issue.

    Regards,

    Aryeh Goretsky
     
    agoretsky, Jul 29, 2009
    #2
  3. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,456
    Ddi you purchase the license through ESET, llc or a local distributor/reseller? If so, which one?
     
    Marcos, Jul 30, 2009
    #3
  4. Meskin

    Meskin Registered Member

    Joined:
    Jul 29, 2009
    Posts:
    9
    Well We can Pretty much Say i "Lost it" :thumbd: And i Cant Recieve My U&P Anyway, So i cant Update it.
    i Bought it In A Computer Store ,Which is MicroCenter ,Along With My New PC
     
    Last edited: Jul 30, 2009
    Meskin, Jul 30, 2009
    #4
  5. Meskin

    Meskin Registered Member

    Joined:
    Jul 29, 2009
    Posts:
    9
    Please Help, :'(
     
    Meskin, Jul 30, 2009
    #5
  6. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,033
    Location:
    California
    Hello,

    The box you received with your copy of ESET Smart Security should have a copy of the software on a CD inside. The sleeve containing the CD has an activiation code printed on it.

    If you call ESET's office toll-free at +1 (866) 343-3738 a customer service representative should be able to assist you in looking up your information based on that activation code.

    Regards,

    Aryeh Goretsky
     
    agoretsky, Jul 30, 2009
    #6
  7. Meskin

    Meskin Registered Member

    Joined:
    Jul 29, 2009
    Posts:
    9
    Ty for all your help ;)
    i got it retrieved to my e-mail [finally . . ] after almost a week o_O
     
    Meskin, Jul 31, 2009
    #7
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...