Username & Password Problem

Discussion in 'ESET Smart Security' started by Meskin, Jul 29, 2009.

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  1. Meskin

    Meskin Registered Member

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    Well i Did everything In The ESET Site it says to do, i Requested to My E-Mail -Diddnt Recieve Anything. i Also Did the Support request. Nothing Came up either
    What Can i Do Now? :doubt:
     
  2. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Can you please explain in more detail what problem you are experiencing? Are you having trouble downloading the software? Having it update? Renewing a license? All of these potentially involve a username and password, but without knowing more about the context of your issue it is difficult to get a specific recommendation as to how to troubleshoot the issue.

    Regards,

    Aryeh Goretsky
     
  3. Marcos

    Marcos Eset Staff Account

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    Ddi you purchase the license through ESET, llc or a local distributor/reseller? If so, which one?
     
  4. Meskin

    Meskin Registered Member

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    Well We can Pretty much Say i "Lost it" :thumbd: And i Cant Recieve My U&P Anyway, So i cant Update it.
    i Bought it In A Computer Store ,Which is MicroCenter ,Along With My New PC
     
    Last edited: Jul 30, 2009
  5. Meskin

    Meskin Registered Member

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    Please Help, :'(
     
  6. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    The box you received with your copy of ESET Smart Security should have a copy of the software on a CD inside. The sleeve containing the CD has an activiation code printed on it.

    If you call ESET's office toll-free at +1 (866) 343-3738 a customer service representative should be able to assist you in looking up your information based on that activation code.

    Regards,

    Aryeh Goretsky
     
  7. Meskin

    Meskin Registered Member

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    Ty for all your help ;)
    i got it retrieved to my e-mail [finally . . ] after almost a week o_O
     
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