Username and password problem.

Discussion in 'ESET NOD32 Antivirus' started by Agent Johnson, Dec 21, 2008.

Thread Status:
Not open for further replies.
  1. Agent Johnson

    Agent Johnson Registered Member

    Joined:
    Dec 17, 2008
    Posts:
    1
    I am trying to enter my username and password into nod32 and it won't accept it. I copy and paste the information directly from my email into the text box, but it still will not accept it.
     
    Agent Johnson, Dec 21, 2008
    #1
  2. PaulB2005

    PaulB2005 Registered Member

    Joined:
    Apr 19, 2005
    Posts:
    525
    Try typing it. One problem i've seen with some users copy and pasting it is when they copy it a SPACE is picked up at the end of the Username or password. So instad of copying

    "ABC123"

    it copies

    "ABC123 "

    which isn't the same.
     
    PaulB2005, Dec 21, 2008
    #2
  3. webyourbusiness

    webyourbusiness Registered Member

    Joined:
    Nov 16, 2004
    Posts:
    2,662
    Location:
    Throughout the USA and Canada
    as mentioned - the most common mistakes are the leading or trailing characters when copying and pasting the username and password - just check you have them correct by downloading the correct version of the installer.


    Also remember that an antivirus password won't work for Smart Security - but vice versa is ok.
     
    webyourbusiness, Dec 22, 2008
    #3
  4. rugmankc

    rugmankc Registered Member

    Joined:
    Jan 11, 2008
    Posts:
    179
    Location:
    Fairborn, Ohio US
    This may be a too late answer. But, I could not copy and paste either. I had to use cntl c and cntl v as NOD suggested.



    Ken
     
    rugmankc, Jan 5, 2009
    #4
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...