User name for sceduled backup

Discussion in 'Acronis True Image Product Line' started by Caspan, Sep 2, 2004.

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  1. Caspan

    Caspan Registered Member

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    Every time i try to create a sceduled backup it asks me for a user name and pass for that user and i hit ok and it tells me that the user info is incorrect when i know my administrator account works perfectly fine. I have even tried a user name of administrator@domain.com as the user name and no luck. Can some one point out my faults here. What am i doing wrong?
     
  2. Caspan

    Caspan Registered Member

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    Does no one for technical support support anything here figured this woudl be an easy one to answer...
     
  3. foghorn

    foghorn Registered Member

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    I think this is an FAQ. Try searching the forum.
     
  4. Caspan

    Caspan Registered Member

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    Nope I just figured it out on my own you have to use it in this form.

    Username: DOMAIN\Username
    Password: well what ever your password is

    I dont know why it does not default to the local domain on the machine because I was just entering the user name and password no domain. I would of figured the program was programmed better then that. If no domain was entered it would use the local machine to authenticate. It took me seeing a windows backup utility and how they entered the username and password. Just a note to acronis that mybe they should add an example of proper user name input above the field.
     
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