User interrupting scan.

Discussion in 'ESET NOD32 Antivirus' started by crutter, Aug 28, 2009.

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  1. crutter

    crutter Registered Member

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    Hi,

    I have one user who keeps stopping the scheduled scan because it slows down his pc (he's got a HP workstation so I can't image it's slowing down that much). I can't tell him off as he's a manager so is there any way to prevent users from stopping the scheduled scans ?
     
  2. siljaline

    siljaline Former Poster

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    If you are an IT person at this firm, you could recommend that scheduled scans are a requirement and that they should not be interrupted.
     
  3. crutter

    crutter Registered Member

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    I am and I've tried that. Didn't really work that well. I've only been here a few months so can't really go upsetting management... gimme another 6 months and I'll be all bolshy ;). Until that time, I want to prevent him stopping it, bit pointless being able to lock all the settings away and then have the scan stopped
     
  4. ccomputertek

    ccomputertek Registered Member

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    If he goes out to lunch the same time every day, then set it to run while he's out to lunch.
     
  5. crutter

    crutter Registered Member

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    He doesn't go out, since he's management then he works from his desk. I know I can probably work around him and set up a separate policy but I don't really want to lol
     
  6. siljaline

    siljaline Former Poster

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    A possible last-ditch effort would be to speak to your IT manager and advise her/him of this situation, then the issue could be escalated to your HR department. IT support and implementation company-wide should not be hindered by one grumpy manager, director, etc.
     
    Last edited: Aug 28, 2009
  7. SmackyTheFrog

    SmackyTheFrog Registered Member

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    Start up a cmd session on his system using psexec and do a command-line scan with ecls.exe. He won't be able to see it unless he is digging through task manager. Maybe set a scheduled task on his system to do this on a weekly basis.
     
  8. WayneP

    WayneP Support Specialist

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    There is no way currently to lock out the user from stopping a manual scan. SmackyTheFrog's suggestion is probably the best technical solution, but the best solution would be to put a policy in place in the company to allow it to finish.

    Can the scan not be run after hours when they are not on the machine?
     
  9. crutter

    crutter Registered Member

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    Thanks for your suggestions.

    I've found out they're going to start doing weekly management meetings, so I'm gonna reschedule it to run during that time. Hopefully everything will be fine then :D
     
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