USB Keyboard and mouse

Discussion in 'Acronis True Image Product Line' started by jmk94903, Dec 17, 2006.

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  1. jmk94903

    jmk94903 Registered Member

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    I'm setting up a new Dell Optiplex GX520. There are no PS/2 ports, so both the mouse and keyboard are USB.

    I haven't upgraded to TI 10 yet, so I can't report on that.

    I checked the TI 9 build 3677 Recovery CD, and both the keyboard and mouse work in the Full version as well as an external USB drive. That's great. I haven't had a chance to test the final TI 9 build, but I assume it will support both the keyboard and mouse.

    I also checked the TI 8 build 897 Recovery CD for Full mode. The keyboard works, but the mouse doesn't. Using F11 and adding "usbmouse=off" after quiet (without the quotes) makes no difference.

    Is there anything else to try with TI 8 that might make the mouse work such as the Safe Recovery CD? The owner of the new Optiplex owns a copy of TI 8 but not 9.
     
  2. MudCrab

    MudCrab Imaging Specialist

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    You might try looking in the BIOS settings for any USB keyboard/mouse related options. One of my boards has USB keyboard & USB mouse options to allow them to work on operating systems that don't support USB. I guess it just emulates PS/2 connections. Some boards also have a Legacy USB option.
     
  3. jmk94903

    jmk94903 Registered Member

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    That's a good thought, but with this new Dell, there are no USB settings except to turn the front USB ports on or off.

    I was just wondering if there were any other F11 command line additions in Version 8 that might help.

    I just tested version 9 build 3854, and it works fine with keyboard and mouse support in the Full mode.

    I think I need to create a version 8 SAFE mode CD and try that.
     
  4. Menorcaman

    Menorcaman Retired Moderator

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    Hi there John,

    Might be worth updating to the final build (937) of TI 8.0 and creating a new bootable rescue CD. Who knows, it may just recognise the Optiplex GX520 hardware.

    Regards
     
  5. jmk94903

    jmk94903 Registered Member

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    Oops! I don't know where the 897 build came from. I meant to type 937. Bad, bad fingers.

    Funny that the keyboard is recognized but not the mouse. Working from the keyboard is very non-intuitive for selecting partitions to be backed up and a few other things.

    I'll have to reinstall version 8.937 to make a Safe Recovery CD and see what that does.

    Merry Christmas
     
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