USB External Drive WindowsXP Professional 64bit

Discussion in 'Acronis True Image Product Line' started by photoparity, May 15, 2009.

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  1. photoparity

    photoparity Registered Member

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    How do I make a backup to an external USB Western Digital My Book drive? I am using the most recent version of True Image, build 9709, WindowsXP 64 bit. When I attempt to do the backup I get an error message that indicates the drive is Write-protected. However, that is not the case. I also have Disk Director and am able to copy the partition that way. That is not the ultimate method for making a backup.
     
  2. GroverH

    GroverH Registered Member

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    photoparity,

    This sounds like it might be a security issue with our Anti-virus.

    Have you tried booting from the TI Rescue CD and creating a backup file from the Rescue CD? Don't forget to validate the backup and best done when booted from the TI CD.
     
  3. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello photoparity,

    Thank you for using Acronis True Image Home 2009

    If the issue still persists do the following to solve the issue:

    1.Run Registry Editor (Start -> Run -> type regedit).
    2.Navigate to the following registry key:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control
    3.Go into StorageDevicePolicies.
    4. Double click the key WriteProtect in the right pane and set the value to 0 in the Value Data Box and press OK button.

    Best regards,
    --
    Dmitry Nikolaev
     
  4. photoparity

    photoparity Registered Member

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    I cannot find these entries in the registry. I'm using Windows XP 64-bit with the most recent service pack and updates.

    Sorry for the delay, but I was waiting until I was doing a backup again.

    Thanks,

    Jim
     
  5. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello Jim,

    Thank you for using Acronis True Image

    Have you tried to create a backup file under Acronis Booting Rescue Media (please see the post placed by GroverH)? This will help to localize the issue.

    Thank you.

    --
    Oleg Lee
     
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