USB 2.0 , startup disk

Could not create startup disk in standard mode, successful only in safe mode.
Restore attempt from external USB disk (120 MB) failed with message: debounce failed, port 2 disabled usb.c USB device not accepting new address = 3 (error=71) ---- Anyone who can help as no response from Acronis

 

Hello MEnt,

Acronis is aware of this non-critical error message and will fix it in a future build. Just ignore it for now, wait a little while and, hopefully, TI will continue booting into its graphical user interface.

Regards

 

Hello MEnt,

Thank you for choosing Acronis True Image (http://www.acronis.com/homecomputing/products/trueimage/).

We are really sorry for the inconveniences.

The problem with Acronis Bootable CD creation is likely to be resulted from the fact that you have some software that locks the drive and doesn't allow Acronis True Image to use it. In Safe mode this software is unactive and doesn't interfere with Acronis True Image.

As for the problem with "usb.c USB device not accepting new address", as Menorcaman told this is known issue and will be fixed in the next build. It shouldn't affect any functionality so please disregard this message.

Thank you.
--
Ilya Toytman

 

Thanks Ilya

unfortunately it affects the functionality as my external backup is a HDD via USB and not accessible

Regards

 

Hello MEnt,

Could you please try the "acpi=off noapic" workaround (please see https://www.wilderssecurity.com/showthread.php?t=55317 for the instructions) and if it doesn't help please create the sysinfo.txt file and send it to support@acronis.com along with the link to this thread.

Thank you.
--
Ilya Toytman