Urgent | Problem in reboot about installing the acronis imaging software.

Discussion in 'Acronis True Image Product Line' started by nitingulati7, Jul 9, 2005.

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  1. nitingulati7

    nitingulati7 Registered Member

    Joined:
    Jul 9, 2005
    Posts:
    1
    Hi,

    I had just installed the acronis imaging software on win 2003. Once the installation is complete the software asked to restart the machine, I did restart but then the machine did not restart and mentioned couldn't find the system files to boot the machine.

    System config:
    1. Win 2003
    2. Total Partitions (One) C:

    Questions:
    1. Is there any way I can restored the system files so that it boots the system from the hard disk?

    Regards
    Nitin
     
  2. Acronis Support

    Acronis Support Acronis Support Staff

    Joined:
    Apr 28, 2004
    Posts:
    25,885
    Hello Nitin,

    Thank you for choosing Acronis Server Disk Backup Software.

    Could you please do the following:

    - Download Acronis Report utility from http://www.acronis.com/files/support/AcronisReport.exe;
    - Run Acronis Report utility and select the "Create bootable floppy" option;
    - Insert a blank floppy disk in the floppy drive and proceed with creating the bootable diskette;
    - Boot the computer under consideration from this diskette and wait for report creation process to complete;
    - Send the report.txt file from the floppy disk to support@acronis.com along with the link to this thread. Please indicate in the subject to the letter that you want to contact Ilya Toytman. I will try to find out the reason for the problem and provide you with the solution.

    Thank you.
    --
    Ilya Toytman
     
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