urgent, nod32 enterprise problem

Discussion in 'NOD32 version 2 Forum' started by jftuga, Jul 3, 2007.

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  1. jftuga

    jftuga Registered Member

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    I have put in a support ticket for this, but have not heard back from ESET. So I was hoping someone here may be able to help.

    I have received over a thousand emails with the following error message:
    7/3/2007 10:19:46 AM - During execution of Update on the computer COMPUTERNAME, the following warning occurred: Update attempt failed (Incorrect server response.)

    with the only difference being the date and ComputerName. This all started after I rebooted my RA server this morning. We have about 100 computers running Nod32. Any ideas on how to fix this?

    Thanks,
    -John
     
  2. jftuga

    jftuga Registered Member

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    I am also seeing this error message on the RA server's event log:

    Time Module Event User
    7/3/2007 8:50:13 AM Mirror Error occurred while starting HTTP server.

    -John
     
  3. jftuga

    jftuga Registered Member

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    OK, I finally got through on the phone w/ tech support and determined that another process was listening on port 8081, the same port as the lan update server. After disabling this other service and then rebooting all is well with NOD32. :cool:

    -John
     
  4. YeOldeStonecat

    YeOldeStonecat Registered Member

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    Sharepoint?
     
  5. sparx

    sparx Registered Member

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    you do realize that according to ESET's website that free tech support is available from Mon. - Fri. from 6:00 am to 5:00 pm PST? (http://www.eset.com/support/index.php)

    What time did you contact them?
     
  6. heatherm

    heatherm Registered Member

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    I have the same error. How do you determain if something else is on that port?

    thanks
     
  7. chmiller

    chmiller Registered Member

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    Perhaps TCPView from sysinternals (now microsoft) would help?
     
  8. sparx

    sparx Registered Member

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    Or you can just go into the Mirror > Setup > Advanced and change the port number.
     
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