Urgent Licensing question

Discussion in 'ESET Smart Security' started by berryracer, Aug 10, 2012.

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  1. berryracer

    berryracer Suspended Member

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    Hi,

    I have a 3 user / 2 year ESS license,

    Since I am only using my license on 2 Notebooks, I gave my username / password to a friend of mine and he promised me to pay me a portion of what I paid for the license but he never did.

    Now he is enjoying my license for free, the question is, if I renew my license now:

    1) Will I get a totally new username / pass?

    2) If I renew for 2 years, will those 2 years get added to whatever is left on my current license or do I lose the 5 months remaining on my current license?

    3) If I did renew and did get a new license, will his current username / pass which I have given him get deactivated so he can't enjoy my license anymore or must I contact Eset to cancel that license and issue me a new one?
     
  2. zfactor

    zfactor Registered Member

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    just contact cust support they should be able to cancel your lic and issue a new one for the remainder of the time. i know in the past when i had a employee steal a lic they helped me work that out i would contact them right away before and or if this person gives away / posts the lic info somewhere and they they totally kill your lic on you.
     
  3. berryracer

    berryracer Suspended Member

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    alright thanks dawg
     
  4. Cudni

    Cudni Global Moderator

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    ot posts removed
     
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