Uploads of Malware

Discussion in 'Prevx Betas' started by Triple Helix, Aug 16, 2011.

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  1. Triple Helix

    Triple Helix Webroot Product Advisor

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    Hi Joe,

    I have been in contact with support to tell them I can't send undetected malware to report@prevxresearch.com in a password protected RAR file and they told me to send to a certain person at Prevx! Can you find out why report@prevxresearch.com will not accept Password Protected RAR files anymore!

    TIA,

    Daniel ;)
     
  2. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    I'll take a look - we're using GMail for part of the filtering which could mean they changed their restrictions. In the meantime, it would be more direct to send it to someone if you've received an email address :)
     
  3. dorgane

    dorgane Registered Member

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    hi,

    gmail rar password don't run, upload by wsa don't run...

    how we do? i have sample don't detect during one week...


    ShopperReportsSetup.exe
    md5 : 68F6BA14A25D08863234C720C2C12C86

    XvidSetup.exe
    md5 : 13DECAF02C8B4FCCFD97EA423EEFBC2E
     
  4. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It's best to write into our support inbox directly (not report@prevxresearch.com) for missed/incorrect detections as they'll be able to answer them much faster.

    Thanks!
     
  5. dorgane

    dorgane Registered Member

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    i send at report@... i never reply


    wrsa can detect vbe file ?
    MD for vt : 6D75878A9EEC7D76312EA725542B82A0

    send 19 august and not detect again...at report@...

    and can send only MD5? because it is more easy...
     
  6. PrevxHelp

    PrevxHelp Former Prevx Moderator

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    It would be fastest to send missed infections to the support inbox where the rest of the Webroot team can check them. You should be able to just send in the MD5 without a problem :)
     
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