Upgrade Remote Administrator Server v2.0.110 to 3.1.15 Fails

Discussion in 'NOD32 version 2 Forum' started by NodRedEye, Nov 12, 2009.

Thread Status:
Not open for further replies.
  1. NodRedEye

    NodRedEye Registered Member

    Joined:
    Sep 4, 2008
    Posts:
    5
    Does anyone have any information on how to upgrade the Administrator Server from 2.0.110 to 3.1.15. I have read that you can install over the top of current intallation, however when I attempted the install failed. I also never saw any messages asking/prompting what I wanted to import or what level from current intall. Is there a particular order? Do you have to install the Console first then the Server or the Administrator Server then the Administrator Console. Please advise...
     
  2. ASpace

    ASpace Guest

    First - the Server . Then - the Console .

    Because if you install the Console first (try to install the Console first) , it might refuse because you'll have old versions of ERAS potentially unsupported by the new Console.

    If you see error message , I would attemp to:
    - Uninstall ERAS and ERAC
    - Download and run Microsoft's MSI remover
    http://support.microsoft.com/kb/290301 (after installer , run from the Start -> Programs) . Remove any ESET RA leftovers .
    - Install (clean install) ERAS / ERAC v3
     
  3. NodRedEye

    NodRedEye Registered Member

    Joined:
    Sep 4, 2008
    Posts:
    5
    Will I have to reconfigure everything at that point?
     
  4. ASpace

    ASpace Guest

    Yes , you'll need to
     
Thread Status:
Not open for further replies.