Upgrade Problem

Discussion in 'SpywareBlaster & Other Forum' started by DeeBeeS, Sep 12, 2003.

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  1. DeeBeeS

    DeeBeeS Registered Member

    Joined:
    Sep 12, 2003
    Posts:
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    I have just downloaded the latest update and on trying to install I received the following:

    C:\Program Files\Spyware Blaster\Spyware.exe

    An error occurred while trying to replace existing file: Delete File failed;Code 5. Access denied. Ignore abort etc.,
    Tried again same message came up. Downloaded again reinstalled, same problem. Any suggestions would be appreciated. Thanks.
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,332
    Location:
    Netherlands
    Hi DeeBeeS,

    Have you tried uninstalling the old version in Add/Remove Software first?

    Regards,

    Pieter
     
  3. Trippsmom

    Trippsmom Guest

    I had my original version of Spyware "open" when I tried to install and got the same error. I closed out the program, hit "retry" on the install page and it worked like a dream!
     
  4. DeeBeeS

    DeeBeeS Registered Member

    Joined:
    Sep 12, 2003
    Posts:
    3
    Thanks for your quick response. It appears that the version installed had become corrupted and files were missing. As advised I uninstalled it and then installed the upgrade again and Yes it worked. Thanks once again-appreciated.
     
  5. auggief

    auggief Registered Member

    Joined:
    Sep 11, 2003
    Posts:
    26
    I had the exact same problem and had to uninstall and download and install again.
     
  6. Pat Glenn

    Pat Glenn Guest

    Trippsmom gave me the perfect solution for my upgrade. Thanks. :) I always get great answers from member postings. What a shame it's not that easy to solve everything!
     
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