Upgrade Problem

Discussion in 'SpywareBlaster & Other Forum' started by DeeBeeS, Sep 12, 2003.

Thread Status:
Not open for further replies.
  1. DeeBeeS

    DeeBeeS Registered Member

    Joined:
    Sep 12, 2003
    Posts:
    3
    I have just downloaded the latest update and on trying to install I received the following:

    C:\Program Files\Spyware Blaster\Spyware.exe

    An error occurred while trying to replace existing file: Delete File failed;Code 5. Access denied. Ignore abort etc.,
    Tried again same message came up. Downloaded again reinstalled, same problem. Any suggestions would be appreciated. Thanks.
     
  2. Pieter_Arntz

    Pieter_Arntz Spyware Veteran

    Joined:
    Apr 27, 2002
    Posts:
    13,440
    Location:
    Netherlands
    Hi DeeBeeS,

    Have you tried uninstalling the old version in Add/Remove Software first?

    Regards,

    Pieter
     
  3. Trippsmom

    Trippsmom Guest

    I had my original version of Spyware "open" when I tried to install and got the same error. I closed out the program, hit "retry" on the install page and it worked like a dream!
     
  4. DeeBeeS

    DeeBeeS Registered Member

    Joined:
    Sep 12, 2003
    Posts:
    3
    Thanks for your quick response. It appears that the version installed had become corrupted and files were missing. As advised I uninstalled it and then installed the upgrade again and Yes it worked. Thanks once again-appreciated.
     
  5. auggief

    auggief Registered Member

    Joined:
    Sep 11, 2003
    Posts:
    26
    I had the exact same problem and had to uninstall and download and install again.
     
  6. Pat Glenn

    Pat Glenn Guest

    Trippsmom gave me the perfect solution for my upgrade. Thanks. :) I always get great answers from member postings. What a shame it's not that easy to solve everything!
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.