Upgrade clients via the RA console

Discussion in 'ESET Smart Security' started by bwhorton, Jun 10, 2008.

Thread Status:
Not open for further replies.
  1. bwhorton

    bwhorton Registered Member

    Joined:
    Apr 20, 2007
    Posts:
    4
    I need some assistance. I can't figure out how to push the latest version of NOD32 (Business Edition) to our client base (~1000) using the remote console. These are not new clients, but existing ones running version 2.

    I've created a package and can push the installation, but I'm not getting the same client information on both the status screen and the push install screen.

    What am I missing? It would be nice if I could just right click on a selection of v2 users from the status screen and click "upgrade" or "install". Or push it to the groups I've created.

    thanks in advance for your suggestion,

    Ben
     
  2. Eryan

    Eryan Eset Staff Account

    Joined:
    Jan 17, 2008
    Posts:
    181
    Hi, can you clarify what you mean by not getting the same client information on both the status screen and push install screen?

    Also, due to the many architectural differences between the 2.7 and 3.0 products, we recommend that you push out an uninstall of the 2.7 clients before pushing a 3.0 install. This Knowledgebase article should be helpful:

    http://www.eset.com/support/kb.php?option=com_kb&Itemid=29&page=articles&articleid=714
     
Thread Status:
Not open for further replies.