Upgrade 1,143 does not see basic disks

I just upgraded TI Corporate Workstation to Build 1,143 and I get error E000101F4 "Acronis True Image Corporate Workstation has not found any disk drives".

I have 2 disk drives setup as a Raid 0 array and 2 drives as regular NTFS formated C and D drives which are basic drives not dynamic.

Has anyone else come across this error message as well?

Mike

 

Do you get this error when running from Windows proper, or from the Rescue CD?

 

I get it from Windows proper. I did not get it with my previous build which I think was 1,125 or about that.

My mother board went bad so I replaced it with an ABIT AI-7 which has an onboard SATA controler which is an Intel ICH5R. I am using the latest chipset driver available as well as the most current utility from ABIT. The motherboard BIOS is current as well.

 

Hello mikepd,

Thank you for choosing Acronis Workstation Disk Backup Software.

Please install the below update with disabled logging and see whether the problem persists.

http://www.acronis.com/files/support/SnapAPI_s_e.exe

If the problem does persist, please enable logging by running the update once more, reproduce the program failure and send the c:\snapapi.log file to support@acronis.com along with the link to this thread.

Thank you.
--
Irina Shirokova