Updates !!

Discussion in 'NOD32 version 2 Forum' started by zooburner, Nov 3, 2006.

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  1. zooburner

    zooburner Registered Member

    Joined:
    Sep 27, 2006
    Posts:
    43
    Location:
    England
    03/11/2006 15:13:38 Update Error connecting to server u28.eset.com.
    03/11/2006 15:13:34 Update Error connecting to server u8.eset.com.
    03/11/2006 15:13:31 Update Error connecting to server u3.eset.com.
    03/11/2006 15:13:27 Update Error connecting to server u20.eset.com.
    03/11/2006 15:13:23 Update Error connecting to server u23.eset.com.
    03/11/2006 15:13:19 Update Error connecting to server u24.eset.com.
    03/11/2006 15:13:15 Update Error connecting to server u2.eset.com.
    03/11/2006 15:13:11 Update Error connecting to server u1.eset.com.
    03/11/2006 15:13:09 Update Error connecting to server u26.eset.com.
    03/11/2006 14:57:39 Update Error connecting to server u22.eset.com.
    03/11/2006 14:57:35 Update Error connecting to server u8.eset.com.
    03/11/2006 14:57:31 Update Error connecting to server u25.eset.com.
    03/11/2006 14:57:29 Update Error connecting to server u3.eset.com.
    03/11/2006 13:56:44 Update Error connecting to server u28.eset.com.
    03/11/2006 13:56:40 Update Error connecting to server u24.eset.com.
    03/11/2006 13:56:38 Update Error connecting to server u23.eset.com.
    03/11/2006 11:44:46 Update Error connecting to server u26.eset.com.
    03/11/2006 11:44:42 Update Error connecting to server u20.eset.com.
    03/11/2006 11:44:38 Update Error connecting to server u25.eset.com.
    03/11/2006 11:44:34 Update Error connecting to server u3.eset.com.
    03/11/2006 11:44:31 Update Error connecting to server u27.eset.com.
    03/11/2006 11:44:27 Update Error connecting to server u23.eset.com.
    03/11/2006 11:44:23 Update Error connecting to server u28.eset.com.
    03/11/2006 11:44:19 Update Error connecting to server u24.eset.com.
    03/11/2006 11:44:15 Update Error connecting to server u21.eset.com.
    03/11/2006 11:44:12 Update Error connecting to server u1.eset.com.
    03/11/2006 11:44:08 Update Error connecting to server u29.eset.com.
    03/11/2006 11:44:06 Update Error connecting to server u22.eset.com.
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,374
    The problem is definitely on your part. Make sure that:
    - you can ping the update servers
    - a firewall is not blocking nod32krn
    - the proxy server is configured properly in the advanced nod32 update setup (if you don't use a proxy, it must remain disabled)
     
  3. zooburner

    zooburner Registered Member

    Joined:
    Sep 27, 2006
    Posts:
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    Location:
    England
    It updated earlier in the day, and thankfully since i posted this. I did not change any firewall settings, the program is scrolling through the avialiable download sites okay, its just not getting an answer from them

    zooburner
     
  4. Marcos

    Marcos Eset Staff Account

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    Posts:
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    That's because there was no connectivity on your part at that time (maybe a glitch at your ISP). All update servers have been up and running all the time.
     
  5. Blackspear

    Blackspear Global Moderator

    Joined:
    Dec 2, 2002
    Posts:
    15,115
    Location:
    Gold Coast, Queensland, Australia
    Please check the following:

    NOD32 Control Centre> Update> Setup> Server is set as "Choose Automatically".

    Click on Advanced and make sure LAN is set for Broadband ADSL/Cable or Dialup is set for Broadband Wireless/Dialup.

    Check Proxy Server Setup> setup to make sure there isn't a tick in there (99.99% of people do not use a proxy).

    Check that LAN servers connection> Setup is set to System Account (default).

    Beyond this NOD32 will update unless a firewall is blocking Internet connection for NOD32.

    Cheers :D
     
  6. zooburner

    zooburner Registered Member

    Joined:
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    Posts:
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    Location:
    England
    The settings are fine.

    I was on the net all the time, never had problems with any other site, as i said it has since updated i seem to remember others posting similiar problems, and my guess is that if a lot of people looked at their logs they would see similar messages, lets see :)

    Zoo
     
  7. NOD32 user

    NOD32 user Registered Member

    Joined:
    Jan 23, 2005
    Posts:
    1,766
    Location:
    Australia
    Your log makes me think that either something is misconfigured or blocked or you did not have access to the internet or parts of it - could be a temporary network problem. Do you actually get updates?

    Cheers :)
     
  8. Stan999

    Stan999 Registered Member

    Joined:
    Sep 27, 2002
    Posts:
    566
    Location:
    Fort Worth, TX USA
    Here are mine.

    Time Module Event User
    11/3/2006 17:01:14 PM Kernel The virus signature database has been successfully updated to version 1.1853 (20061103).
    11/3/2006 10:01:03 AM Kernel The virus signature database has been successfully updated to version 1.1852 (20061103).
    11/3/2006 5:01:05 AM Kernel The virus signature database has been successfully updated to version 1.1851 (20061103).
    11/2/2006 13:00:58 PM Kernel The virus signature database has been successfully updated to version 1.1850 (20061102).
    11/2/2006 5:00:55 AM Kernel The virus signature database has been successfully updated to version 1.1849 (20061102).
    11/1/2006 14:00:51 PM Kernel The virus signature database has been successfully updated to version 1.1848 (20061101).
     
  9. agoretsky

    agoretsky Eset Staff Account

    Joined:
    Apr 4, 2006
    Posts:
    4,032
    Location:
    California
    Hello,

    Is the problem still occurring?

    Are you able to access the servers using the ping, traceroute commands at a Command Prompt] (filename: CMD.EXE) or by attempting to access any of the sites in your web browser, as Marcos suggested? If so, what happened?

    Regards,

    Aryeh Goretsky
     
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