I am having problems updating my software... I have no idea why eset does not allow people to download their updates. I have purchased 2 copies and I like the software. I think it is unobtrusive, but since I've stopped getting updates I think I will move on to another software provider. I turned off my firewall and checked the advanced settings... I never changed the password, and it all worked flawlessly until March 06,2007. The frustration with not having a place to download the virus signatures/updates is too much of a hassle... Hope ESET has a change of mind... I am just one customer, so it shouldn't matter to them if I stop giving them my money.