I installed Eset Smart Security last night and cannot Update Virus Signature Database. When I run tracert u34.eset.com the request is timed out. Here are the ping results: 1144ms , 998 ms, 783ms and 770ms. The "TTL" is 41. Four packets sent & received with 0% lost. I connect to the web via a satellite dish. I am using Window XP sp2. The Windows firewall is turned off. I am not connecting through a proxy. The UPdate server is set to choose automatidcally. I am using the default usesname and password. Does anyone know if the delay caused by my satellite connection prevents me from being able to use ESS?