update spyware

Discussion in 'Other Acronis Products' started by the shadow 04, Aug 13, 2005.

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  1. the shadow 04

    the shadow 04 Registered Member

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    Hi........

    have just tried to update my spyware.

    have found new spyware updates but will not let me download them? :mad:

    anyone help plz o_O
     
  2. pjb024

    pjb024 Registered Member

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    I can't download the latest updates either so there must be a problem back at mission control!
     
  3. the shadow 04

    the shadow 04 Registered Member

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    Hi pjb024

    thanks for that im glad that im not the only one with this prob :)
     
  4. joc

    joc Registered Member

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    Same prob here before that I've registered my soft on Acronis web site. After that go to update your soft and download Acronis Privacy Expert Suite build 748. Install and your web update will work well like mine...
     
  5. pjb024

    pjb024 Registered Member

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    I'm already using 748 but thanks for your suggestion.
     
  6. mrtee

    mrtee Registered Member

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    "The server has refused to service the request. Please contact our support team at support@acronis.com. HTTP status: 500" is the message I am getting.
     
  7. joc

    joc Registered Member

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    Now, my web update is impossible too with error message http status 500 !!!!! Surely 500 guys like us with this issue. LOL
     
  8. the shadow 04

    the shadow 04 Registered Member

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    Still getting the same thing as yesterday...........http 500 :mad:

    come on Acronis do some thing :'(
     
  9. jimbobaloo

    jimbobaloo Registered Member

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    Exact same issue here since yesterday. You can download the update manually from Acronis web site.
     
  10. disabled

    disabled Registered Member

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    Hi Everyone, Yup I tried to download updates today 14-08-05 but get the message: HTTP status: 500 And I have the latest build 748. Can someone from Aronis Support please advise on this issue?
     
  11. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Thank you for choosing Acronis Internet Privacy and Antispyware Software.

    We regret to inform you that we have a problem with update server and currently the updates cannot be downloaded. We are working on the problem and will fix it as soon as possible. Please accept our apologies for temporary inconviniences.

    Thank you.
    --
    Ilya Toytman
     
  12. disabled

    disabled Registered Member

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    Thanks for the reply I'm sure we'll all be patient while problem is being rectified
     
  13. The server has refused to service the request. Please contact our support team at support@acronis.com. HTTP status: 500" is the message I am getting.
    Что делать? С уважением,Дмитрий
     
  14. pjb024

    pjb024 Registered Member

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    Acronis have already acknowledged there is a problem ... see previous posts in this thread.
     
  15. Acronis Support

    Acronis Support Acronis Support Staff

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    Hello all,

    Please accept our sincere apologies for your inconvenience. The problem with update server has been solved. We are really sorry that this problem has taken so much time.

    Thank you.
    --
    Irina Shirokova
     
  16. disabled

    disabled Registered Member

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    Thanks Acronis support all fixed up...
     
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