update problem

contacted avg support about update problem.can`t update even useing manual update.told to "allow" avg.exe at kasperski security suite and open port 80 but still won`t work.never had this problem with ewido.any suggestions?

win 2000 pro
kasperski ss 6 (purchased,running)
ewido 4 to avg 7 (purchased,running)

first post,somewhat computer knowledgable

thanks

 

am having same problem here, no automatic nor manual update on three machines