update problem

Discussion in 'NOD32 version 2 Forum' started by oliviacond, Oct 27, 2006.

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  1. oliviacond

    oliviacond Registered Member

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    I can't update my nod32. I got this error message "File not found" every time nod32 want to download advheur1.nup .
     
  2. Marcos

    Marcos Eset Staff Account

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    Do you have the update server set to Choose automatically? If so, what version are you using? Full version 2.50 or 2.51, evaluation version 2.51.2x or the latest beta 2.7?
     
  3. oliviacond

    oliviacond Registered Member

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    yes, i set the update server to Choose automatically. I'm using 2.50 full version.
     
  4. syddo

    syddo Registered Member

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    As of yesterday, I've got the same dilemma. My error message says,"Error occurred while updating program modules (Cannot replace the current file. Check the system TEMP and TMP variables.)"

    Here's the info on my system:

    NOD32 antivirus system information
    Virus signature database version: 1.1841 (20061027)
    Dated: Friday, October 27, 2006
    Virus signature database build: 8310

    Information on other scanner support parts
    Advanced heuristics module version: 1.040 (20061027)
    Advanced heuristics module build: 1126
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.050 (20060926)
    Archive support module build version: 1176

    Information about installed components
    NOD32 For Windows 95/98/ME - Base
    Version: 2.50.25
    NOD32 for Windows 95/98/ME - Standard component
    Version: 2.50.44
    NOD32 For Windows 95/98/ME - Internet support
    Version: 2.50.25

    Operating system information
    Platform: Windows 98
    Version: 4.10.2222 A
    Version of common control components: 5.81.4916
    RAM: 512 MB
    Processor: x86 Family 15 Model 2 Stepping 9 (2403 MHz)
     
  5. Marcos

    Marcos Eset Staff Account

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    That's really weird. I'd suggest you continue as follows:
    - download NOD32 2.7 (beta) per the instructions here: https://www.wilderssecurity.com/showthread.php?t=152249
    - uninstall NOD32
    - restart the computer
    - delete the "program files\eset" folder manually
    - install NOD32 2.7
    - restart the computer
    - update NOD32
     
  6. Marcos

    Marcos Eset Staff Account

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    This is a problem with your TEMP/TMP variables. Continue as follows:

    1. right-click the "My computer" icon and select Properties
    2. on the Advanced tab, click the "Environment variables" button
    3. make sure both the user (upper panel) and system (lower panel) TEMP and TMP variables point to existing folders.
    4. I'd recommend that you install NOD32 2.7 beta, see https://www.wilderssecurity.com/showthread.php?t=152249
     
  7. agoretsky

    agoretsky Eset Staff Account

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    Hello,

    Is there a C:\WINDOWS\TEMP\ directory on your computer? If not, does creating one resolve the problem?

    Regards,

    Aryeh Goretsky
     
  8. oliviacond

    oliviacond Registered Member

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    thanks Marcos. It solved my problem. Thanks a lot.
     
  9. syddo

    syddo Registered Member

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    Deleted ... downloaded ... restarted ... problem fixed. Thanks!
     
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