Update problem

Discussion in 'NOD32 version 2 Forum' started by DavidCo, Jun 24, 2006.

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  1. DavidCo

    DavidCo Registered Member

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    I have 1617 but the latest is 1619.
    When I try to manually update I get an instant message saying "already up to date"
    o_O
     
  2. kalpik

    kalpik Registered Member

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    ^^ Latest is 1.1620 :p
     
  3. DavidCo

    DavidCo Registered Member

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    I don't have that one either

    edit: I just got it, but why did I go a day out.
     
  4. Marcos

    Marcos Eset Staff Account

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    Are you actually a registered customer?
     
  5. Suggers

    Suggers Guest

    I had exactly the same problem yesterday, I tried changing the update server in the settings but still got the same message.
    I've managed to update today ok to 1.1620, but couldn't at all yesterday.
    I am using free 30 day trial version with 25 days remaining.
    I had a similar problem earlier in the week aswell, but that time I managed to get an update by changing the server of choice a few times in settings.
     
  6. Marcos

    Marcos Eset Staff Account

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    Paying users are prioritized in the event of larger updates, or if the update servers are extremly utilized.
     
  7. Suggers

    Suggers Guest

    That explains it. Thanks Marcos. :)
     
  8. DavidCo

    DavidCo Registered Member

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    Marcos
    Yes, full x 2
    Expiry in September.
     
  9. Blackspear

    Blackspear Global Moderator

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    Could you please try the following:

    Download a fresh copy of NOD32.

    Uninstall your current version and reboot

    Remove the Eset folder from C Drive> Program Files

    Install the fresh copy of NOD32 that you downloaded above using "Typical" settings when asked.

    Let us know how you go...

    Cheers :D
     
  10. DavidCo

    DavidCo Registered Member

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    Hi Blackspear
    Updating is now going as normal, 1621 as I type without any change here.

    I have experienced this odd behaviour before and have, as you suggested, done a clean install. Others have too.

    Also I am very dependant on 'someones' exta settings and would not run in typical mode.
    :D
     
  11. Blackspear

    Blackspear Global Moderator

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    Good to hear, I would run a disk check then just to rule out a failing disk...


    Ahhhh but Typical is good to get you going, and after this tweaking can be performed...

    Cheers :D
     
  12. DavidCo

    DavidCo Registered Member

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    Blackspear
    Check Disk (MS) and Partition Magic give a clean bill of health.

    IMHO there have been enough reports from clients (full) to indicate that sometimes s*** happens.
    I merely flagged the occurrence just in case.
    :cool:
     
  13. Suggers

    Suggers Guest

    Im still having this problem. The auto update doesn't seem to work, unless I manually change the download server to a different one after each time I have updated.
    I had virus signature database 1.1622 a few mins ago (1.625 is latest) and it did not auto update, and would not update manually when I tried it said "Your version of nod32 is up to date, no update necessary".
    I have eventually managed to get it to manually update by changing the update server a few times in the settings menu.
     
  14. Blackspear

    Blackspear Global Moderator

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    Do you have a paid version or are you still on the trial version?

    Cheers :D
     
  15. Suggers

    Suggers Guest

    I'm still on the trial version. :)
     
  16. Blackspear

    Blackspear Global Moderator

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    How much longer are you wanting to trial it?

    Let me know in a PM.

    Cheers :D
     
    Last edited: Jun 26, 2006
  17. YeOldeStonecat

    YeOldeStonecat Registered Member

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    Bear in mind..those users in the US...we're having some major backbone issues over the past couple of days here as Level 3 Comm and Cogent deal with their disputes (L3 is de-prioritizing Cogent over some $$$ issues). They cover the majority of the backbones in the US..so depending on your ISP..you may have some difficulty getting to some of the update servers, amongst other things.
     
  18. Suggers

    Suggers Guest

     
  19. DavidCo

    DavidCo Registered Member

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    Uninstall

    Edit: Ooops, I am obviously out of date.:oops:
     
    Last edited: Jun 27, 2006
  20. Suggers

    Suggers Guest

    Hi, I have purchased a years license to use nod32 form www.eset.co.uk
    However, I cannot download the latest nod32 from their site without a password and username...I have not been given a username or password in any email from them or the invoice for the license? Can I download it from somewhere else, or does it have to be downloaded from the site I got the license from?
    Thanks
     
  21. Brian N

    Brian N Registered Member

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    The new trial version let's you enter your username & password,
    so you could just download the trial and wait for the mail to arrive :)

    Take a look here: https://www.wilderssecurity.com/showpost.php?p=783551&postcount=11
     
  22. DavidCo

    DavidCo Registered Member

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    You should get it anytime soon (within 24hrs anyway)
     
  23. Suggers

    Suggers Guest

    Sorry I didnt make my last post clear; I have received the email and invoice for license from Nod, but I did not receive a password or username anywhere, i tried to download it on eset.co.uk with the trial password and username but it wouldnt let me. Ill give it another try.
     
  24. DavidCo

    DavidCo Registered Member

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    I got a total of 4 emails and 1 of them contained my user name and password.
    :)
     
  25. Blackspear

    Blackspear Global Moderator

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    You will need to wait for the email that has a Username and Password in it in order to download the commercial version of NOD32.

    As we are in a transition period with the Trial version I would suggest the following coarse of events when you receive your Username and Password:

    Download a fresh copy of NOD32.

    Uninstall your current Trial version and reboot

    Remove the Eset folder from C Drive> Program Files

    Install the fresh copy of NOD32 that you downloaded above using "Typical" settings when asked.

    Let us know how you go...

    Cheers :D
     
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