Update (NOD32): Server Connection Failure

Discussion in 'ESET NOD32 Antivirus' started by ven000m, Nov 8, 2007.

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  1. ven000m

    ven000m Registered Member

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    Hello everyone,
    I'm using NOD32 for about 2 years now, and never had this problem.
    It doesn't update anymore, even if I try manually.
    I already checked the FAQ and various sites I found googling around.
    Nothing helped yet.
    I even reinstalled NOD32.

    Any Ideas?

    Thanks in Advance
     
  2. Thankful

    Thankful Savings Monitor

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    Please provide the following info:

    What version NOD32?
    Do you have a software or hardware firewall installed?
    What version Windows are you running?

    Thanks.
     
  3. D3Co

    D3Co Registered Member

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    Hi man i have the same problem.I use NOD32 from 1 year.I reinstalled it too,but dont work.Pls help me too.I have my friends and they dont have that problem.Pls help.I am using Windows XP SP2.My version is 2.51.20.I dont use Firewall.
     
  4. ven000m

    ven000m Registered Member

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    1. 2.51.26 (Build: 6968 ) (I think, I actualy don't know where to look that up)
    2. Windows Firewall
    3. Windows XP (SP2)
     
    Last edited: Nov 8, 2007
  5. Thankful

    Thankful Savings Monitor

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    Several points:

    1. Has your license expired?
    2. There are more current version of NOD32 available
    Help->About (Upper right hand corner) should give you the version number.

    The current versions are
    Version 3: 3.0.560
    Version 2: 2.70.39

    They can be downloaded from:
    http://www.eset.com/download/registered_software.php

    If you cannot download version, most likely your license has expired.
     
  6. ven000m

    ven000m Registered Member

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    1. My licence has not expired.
    2. Why did that version work like 10 days ago, and not now?
    My Friends all use the same version, and it works...
     
  7. D3Co

    D3Co Registered Member

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    I confirm that.I have absolutely the same problem.My NOD32 is not updateting from 03.11.2007.Some my friends use it and some my friends have the same problem.o_O
     
  8. Thankful

    Thankful Savings Monitor

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    It is possible your license expired in the last 10 days.
    Please provide the version number.
    Are you able to download a fresh version from the link I provided?
     
  9. ven000m

    ven000m Registered Member

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    Mine didn't update since 01.11.07
    my lincence works on the liks you gave me.


    NOD32 antivirus system information
    Virus signature database version: 1.1458 (20060324)
    Dated: Freitag, 24. März 2006
    Virus signature database build: 6968

    Information on other scanner support parts
    Advanced heuristics module version: 1.028 (20060324)
    Advanced heuristics module build: 1107
    Internet filter version: 1.002 (2004070:cool:
    Internet filter build: 1013
    Archive support module version: 1.043 (20060324)
    Archive support module build version: 1152

    Information about installed components
    NOD32 for Windows NT/2000/XP/2003/x64 - Base
    Version: 2.51.26
    NOD32 for Windows NT/2000/XP/2003/x64 - Internet support
    Version: 2.51.26
    NOD32 for Windows NT/2000/XP/2003/x64 - Standard component
    Version: 2.51.26

    Operating system information
    Platform: Windows XP
    Version: 5.1.2600 Service Pack 2
    Version of common control components: 5.82.2900
    RAM: 1023 MB
    Processor: AMD Athlon(tm) 64 Processor 3500+ (2188 MHz)
     
  10. Marcos

    Marcos Eset Staff Account

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    ven000m,
    you have posted to a wrong forum. Could you please install ESET NOD32 Antivirus to see if it helps? Should the problem persist, submit a customer care query using the integrated submission form and we will check your update configuration.
     
  11. ven000m

    ven000m Registered Member

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    why did I post wrong here?
    I don't get it...
     
  12. Marcos

    Marcos Eset Staff Account

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    Apparently you have NOD32 v2 installed ("Version: 2.51.26") while this forum is intended for ESET NOD32 Antivirus (v3). Could you give it a try? At least you'll be able to submit a customer care query using the integrated form which will help us figure out the reason why your update's failing.
     
  13. twl845

    twl845 Registered Member

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    Both you and Venoom are using version 2.51 Coincidence? :eek:
     
  14. ven000m

    ven000m Registered Member

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    I got the 2.7 now.
    is 2.7 still updated regulary?
     
  15. ronjor

    ronjor Global Moderator

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    Yes it is.
     
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