update information is not consistent

Discussion in 'ESET Smart Security' started by tiagobigode, Apr 19, 2010.

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  1. tiagobigode

    tiagobigode Registered Member

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    update information is not consistent
     

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  2. doktornotor

    doktornotor Registered Member

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    Well, delete the updates cache and try again? ;)
     
  3. tiagobigode

    tiagobigode Registered Member

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    where? server ou client?

    which the exact network path!?!?!
     
    Last edited: Apr 19, 2010
  4. Cudni

    Cudni Global Moderator

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  5. tiagobigode

    tiagobigode Registered Member

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  6. tiagobigode

    tiagobigode Registered Member

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    the error persist

    follow the configuration and logs, please i need help!!

    this files have xml in the name, retry the extension txt
     

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  7. tiagobigode

    tiagobigode Registered Member

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  8. tiagobigode

    tiagobigode Registered Member

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    i update my ERAS and ARAC for version 4.0.122 and the error persist
     
  9. Rmuffler

    Rmuffler Former Eset Moderator

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  10. tiagobigode

    tiagobigode Registered Member

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    performed the procedure but the error persists, the Charon folder does not have the server's normal?

    I made a VM and I realized that mirror the folder after update should have a size of 27Mb but the server from my customer to mirror this folder only to 3.4 mb! strate what can cause this?

    updfiles this folder with the same problem! strate what can cause this?
     
  11. Marcos

    Marcos Eset Staff Account

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    We'd need to get the content of the mirror and updfiles folder for perusal. The error "update information is not consistent" appears if crucial information about update are missing in update.ver at the location from where the update is downloaded.
     
  12. tiagobigode

    tiagobigode Registered Member

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    I understand, what I do to solve this problem? is permission issue?
     
  13. tiagobigode

    tiagobigode Registered Member

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    i resolved the problem finally, tks guys for the help!!
     
  14. tiagobigode

    tiagobigode Registered Member

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    I would like to make clear that to solve this problem I had to copy the folders updfiles and mirror from another server. After copying this folder to the server the clients can download updates correctly. Thank you all for your help.
     
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