update information is not consistent

update information is not consistent

 

Well, delete the updates cache and try again?

 

where? server ou client?

which the exact network path!?!?!

 

try this to clear cache
http://kb.eset.com/esetkb/index?page=content&id=SOLN2134

 

i will try.....

 

the error persist

follow the configuration and logs, please i need help!!

this files have xml in the name, retry the extension txt

 

help me please !!!!

 

i update my ERAS and ARAC for version 4.0.122 and the error persist

 

Hello tiagobigode,

Please try the following Knowledgebase article clear the mirror and the update files on the server:
http://kb.eset.com/esetkb/index?page=content&id=SOLN2220

Thank you,
Richard

 

performed the procedure but the error persists, the Charon folder does not have the server's normal?

I made a VM and I realized that mirror the folder after update should have a size of 27Mb but the server from my customer to mirror this folder only to 3.4 mb! strate what can cause this?

updfiles this folder with the same problem! strate what can cause this?

 

We'd need to get the content of the mirror and updfiles folder for perusal. The error "update information is not consistent" appears if crucial information about update are missing in update.ver at the location from where the update is downloaded.

 

I understand, what I do to solve this problem? is permission issue?

 

i resolved the problem finally, tks guys for the help!!

 

I would like to make clear that to solve this problem I had to copy the folders updfiles and mirror from another server. After copying this folder to the server the clients can download updates correctly. Thank you all for your help.