Update information is not consistent

Discussion in 'ESET Smart Security' started by Spanaway01, Mar 28, 2010.

Thread Status:
Not open for further replies.
  1. Spanaway01

    Spanaway01 Registered Member

    Joined:
    Jun 15, 2008
    Posts:
    16
    WinXP SP2, ESET ISS 4.0.437.0

    Been working great for months. Now get a an error message on Update = Update information is not consistent. Another system running a diff version updated from 4978 to 4980 without a problem - version 4 will not. Both systems are on the same network and both working in all areas of connectability. I ran repair - no change. I don't want to have to reinstall if at all possible as I have it running with Automatic Mode with Exceptions (user defined). If there is a way to export the my current setting, I would be more inclined to do a reinstall. Any ideas on the reason for the error?

    Thanks in advance,
    Don
     
  2. Marcos

    Marcos Eset Staff Account

    Joined:
    Nov 22, 2002
    Posts:
    14,410
    Does clearing the update cache on that client help?
     
  3. Spanaway01

    Spanaway01 Registered Member

    Joined:
    Jun 15, 2008
    Posts:
    16
    Thanks for the reply -

    Not sure which ESET files which to keep and which to delete. The ones in ...All Users\Applications\ESET\o_O

    Thanks,
    Don
     
  4. SweX

    SweX Registered Member

    Joined:
    Apr 21, 2007
    Posts:
    6,429
    I think Marcos mean in the GUI of ESS the interface.

    It's a section called (Update) in the options tree. Where your username and pass is located.

    And after you have pushed the update tab you will see a Clear update cache button, push it and the your done.
     
  5. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,559
    Location:
    Ontario, Canada
    These will make it easier to find!

    TH
     

    Attached Files:

    Last edited: Mar 29, 2010
  6. SweX

    SweX Registered Member

    Joined:
    Apr 21, 2007
    Posts:
    6,429
    Yes it will indeed :D
     
  7. Triple Helix

    Triple Helix Specialist

    Joined:
    Nov 20, 2004
    Posts:
    12,559
    Location:
    Ontario, Canada
    We do our best to help others! :thumb:

    TH
     
  8. SweX

    SweX Registered Member

    Joined:
    Apr 21, 2007
    Posts:
    6,429
    Of course that's our duty ;)
     
Thread Status:
Not open for further replies.
  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.