Update freeze and over time Nod32 has a memory leak

Discussion in 'ESET NOD32 Antivirus' started by Blab, Feb 21, 2008.

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  1. Blab

    Blab Registered Member

    Joined:
    Feb 20, 2008
    Posts:
    1
    I just purchased 5 licenses. The 3 installations went very well and there are no problems, but the 4. has 2 mayer problems:

    1. It cannot update
    2. After running for about 24 hours it has a memory leak, where the program use over 100 mb ram.

    When trying to update, Nod32 comes with the following error:

    "Virus signature database could not be updated
    Error creating tempoary file."

    I tried to reinstall the program with as few running processes as possible. I typed and retyped my registrationinformations and that does not seem to be the problem.

    What should I do?
     
  2. Paul Wilders

    Paul Wilders Administrator

    Joined:
    Jul 1, 2001
    Posts:
    12,472
    Location:
    The Netherlands
    Download SysInspector and provide the results to your ESET (re)seller. There may well be a compability issue at hand.

    regards,

    paul
     
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