Update Failed

Discussion in 'ESET Smart Security' started by addo62, Jan 10, 2008.

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  1. addo62

    addo62 Registered Member

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    NSW Australia
    I just renewed my license from NOD32 V3 to Smart Security. I installed it tonight & inputed my new user name & password (checked it many times), & the program will not update to latest definitions.

    Currently using definitions 2740, & when I try to update them it states update failed.

    Internet connection is fine & like I said I have triple checked that my new user name & password have been inputed correctly.

    Any ideas please?
     
  2. Pearhead

    Pearhead Registered Member

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    I too am having an update issue "i think". I've never been a customer of NOD32, however here lately I've heard nothing but good things about this product. I decided to download the trial version of NOD32 Smart Security v 3.0.621(virus definitions 2740) I found that the latest definitions update at http://www.eset.com/support/updates.php

    is NOD32 - v.2779 (20080109)

    Does this update apply to the Smart Security version or just the Anti virus version? When I try to update manually I get an error. "Virus Signature Database Could Not Be Updated - An Error occurred while downloading update files"

    It says the versions signature database is at: 2740 (20071221)

    Any info/help would rock!!!

    Thanks in advance,

    Pearhead

    I'd also like to add that it says my "License Valid until: 2/23/08"
     
    Last edited: Jan 10, 2008
  3. Pearhead

    Pearhead Registered Member

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    CASE CLOSED :thumb: un-installed and re-installed....works fine now! Who knows what I did the first time around. :D
     
  4. addo62

    addo62 Registered Member

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    Jul 3, 2006
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    Location:
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    Mine updated this morning without any intervention, I presume that maybe there were server issues with ESET last night??
     
  5. poutine

    poutine Registered Member

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    Yeah it was down for hours. i was stuck at 2740 for ages.
     
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