Unwanted IE Startup Window.

I'm part of the target audience for all those "Computer XYZ for Dummies" books, so naturally I haven't got a clue how to solve a nagging but harmless problem.
I'm on dialup with win98, and a few minutes after having started my PC (off-line mode) a window pops up by itself and invites me to go onto the internet. It loooks identical to the IE startup window, except the "Work off-line" button is called "Cancel". I never use it, of course as I suspect it belongs to something nasty.
Can someone pls tell me how to get rid of this little pesky thing.
Thanks,
/ H

 

Hi Hans 01, and welcome to Wilders.

I have moved your post from the General Topics forum and into this forum where it will get the right attention.

Please follow the instructions HERE for downloading and installing Spybot S&D and/or Ad-Aware, and HijackThis.

Once you have downloaded HijackThis, create a new, permanent folder on your C drive and unzip Hijackthis.exe into the new folder. Run the program, then when the scan is finished, the "Scan" button will then change to a "Save Log" button. Press the "Save Log" button. Copy and paste it's contents here in this thread. NOTE: Most of what it lists will be harmless and even essential - so, do NOT fix anything yet. Someone will review your log and give you instructions on what needs to be fixed.

Regards,

snap

 

I have Spybot and below pls find my Hijack log. Look forward to your reply.
/ H
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\AOTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE\OPWARE32.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCPFW.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMPROXY.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMOAGENT.EXE
C:\UNZIPPED\HIJACKTHIS1977\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: FWN Toolbar - {3D0BDAB3-12F4-471C-8966-E35A2C6C7DE7} - C:\WINDOWS\SYSTEM\FWNTOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AOTray] AOTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [rb32 ml075e] "c:\program files\RapidBlaster\rb32.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PccPfw] C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O4 - HKLM\..\RunServices: [tmproxy] C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: http://chat.msn.com
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38113.2783796296

 

Hi Hans01,

Download and run RapidBlaster Killer:
http://www.wilderssecurity.net/specialinfo/rapidblaster.html

Then reboot and post a complete log
You snipped of the top bit that contains some important information like your Windows and IE version and the version of HijackThis.

Regards,

Pieter

 

Thanks, I already have rbkiller and spybot and run them 2 - 3 times a week, but I downloaded again and ran them both as per your instruction. Neither found anything to delete. Below pls find my latest log -

Logfile of HijackThis v1.97.7
Scan saved at 10:33:34 AM, on 5/26/04
Platform: Windows 98 Gold (Win9x 4.10.199
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCPFW.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMPROXY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\AOTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE\OPWARE32.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMOAGENT.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\UNZIPPED\HIJACKTHIS1977\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: FWN Toolbar - {3D0BDAB3-12F4-471C-8966-E35A2C6C7DE7} - C:\WINDOWS\SYSTEM\FWNTOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AOTray] AOTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\Run: [rb32 ml075e] "c:\program files\RapidBlaster\rb32.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PccPfw] C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O4 - HKLM\..\RunServices: [tmproxy] C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: http://chat.msn.com
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38113.2783796296

Thanks in advance,
/ H

 

Hi Hans 01,

Well RapidBlaster is all I can find. This may be a remnant of a previous infection.

Check the item listed below in HijackThis, close all windows except HijackThis and click Fix checked:

O4 - HKLM\..\Run: [rb32 ml075e] "c:\program files\RapidBlaster\rb32.exe"

Then run RapidBlaster-Killer once more, just in case we woke it up and reboot.

Regards,

Pieter

 

Hi, I followed your instructions, see new log below. The bad news = the unwanted pop-up window is still with me. Any other possibilities?
/ H

Logfile of HijackThis v1.97.7
Scan saved at 12:45:44 AM, on 5/28/04
Platform: Windows 98 Gold (Win9x 4.10.199
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCIOMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCPFW.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMPROXY.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\AOTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\AHEAD\INCD\INCD.EXE
C:\PROGRAM FILES\SCANSOFT\OMNIPAGESE\OPWARE32.EXE
C:\WINDOWS\SYSTEM32\DRIVERS\DCFSSVC.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCGUIDE.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\PCCLIENT.EXE
C:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY\TMOAGENT.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\PROGRAM FILES\OUTLOOK EXPRESS\MSIMN.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\UNZIPPED\HIJACKTHIS1977\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O1 - Hosts: 217.116.231.7 aimtoday.aol.com
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 5.0\READER\ACTIVEX\ACROIEHELPER.OCX
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: FWN Toolbar - {3D0BDAB3-12F4-471C-8966-E35A2C6C7DE7} - C:\WINDOWS\SYSTEM\FWNTOOLBAR.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AOTray] AOTray.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [Omnipage] C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
O4 - HKLM\..\Run: [Dcfssvc] C:\WINDOWS\System32\Drivers\dcfssvc.exe
O4 - HKLM\..\Run: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security\pccguide.exe"
O4 - HKLM\..\Run: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\Run: [PCClient.exe] "C:\Program Files\Trend Micro\Internet Security\PCClient.exe"
O4 - HKLM\..\Run: [TM Outbreak Agent] "C:\Program Files\Trend Micro\Internet Security\TMOAgent.exe" /run
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [PCCIOMON.exe] "C:\Program Files\Trend Micro\Internet Security\PCCIOMON.exe"
O4 - HKLM\..\RunServices: [PccPfw] C:\Program Files\Trend Micro\Internet Security\PccPfw.exe
O4 - HKLM\..\RunServices: [tmproxy] C:\Program Files\Trend Micro\Internet Security\tmproxy.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O12 - Plugin for .spop: C:\PROGRA~1\INTERN~1\Plugins\NPDocBox.dll
O12 - Plugin for .mpeg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O12 - Plugin for .mpg: C:\PROGRA~1\INTERN~1\PLUGINS\npqtplugin3.dll
O15 - Trusted Zone: http://chat.msn.com
O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O16 - DPF: {7D1E9C49-BD6A-11D3-87A8-009027A35D73} (Yahoo! Audio UI1) - http://chat.yahoo.com/cab/yacsui.cab
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {A3009861-330C-4E10-822B-39D16EC8829D} (CRAVOnline Object) - http://www.ravantivirus.com/scan/ravonline.cab
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/ansi/iuctl.CAB?38113.2783796296

 

When you rightclick that popup can you get the Properties of it?
Maybe that will put us on track.

Regards,

Pieter

 

OK, will do. In the meantime - sometimes the PC won't shut down after 'Start\shutdown" commands. Ctrl + Alt + Delete brings up a small window where some activities can be listed as "not responding". In the case of shutdown refusal, there are 2 entries. When I delete them, my PC shuts down. The files are
Pccguide
Rundll32

Regards
/ H

 

Pccguide belongs to your Anitivirusprogram, but the rundll32 is a Windows file.

Updating IE6 to at least SP1 might solve that problem.

Regards,

Pieter

 

Rightclick didn't do anything - don't ask me why. However, I checked all settings under the "Advanced" tab. They are 100% identical to the normal internet connect pop-up window. Now I'm really confused.
Is SP1 a later version of IE6, and how do I upgrade to it? I'm a bit hesitant to go to MSN, as the last time I downloaded one of their products my internet settings were changed (MSN as default) and it was no longer possible to change. A local IT expert advised how to fix (and gave the tip to this forum). He called it "page-jacking".
Regards,
/ H