Universal Restore on Dell GX320

I got a new DELL pc Optiplex GX320 and try to restore an image from another DELL PC, but when booting from The Universal Restore boot cd, I get the following error message:

usb-ohci.c: USB HC Takeover Failed!
Trying to vfree() nonexistent vm area (dea92000)


So I'm getting this error 5 times (the pc has 6 usb ports)

Has someone got the same error before?

Regards

 

Hello jaouahire,

Thank you for choosing Acronis Corporate Disk Backup Software.

Please submit a request for technical support. Attach the step-by-step description of the actions taken before the problem appears and the link to this thread. We will investigate the problem and try to provide you with a solution.

Thank you.
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Marat Setdikov

 

I think that's because the Linux on the boot cd doesn't recognize your usb ports. If you make a BartPE cd and include the TI plugin, you should have no errors.

 

Thanks DwnNdrty for your reply, but how can I create the BartPe CD

Regards

 

See the excellent guide by Mustang Begginer's Guide to Creating a BartPE CD. You can use one of his plugins Mustang's BartPE Plugins or use the BartPe plugin supplied with TI.

 

Many thanks Thomasjk. I creat the boot cd with TI plugin and it works fine

Regards

 

I just followed the instructions for creating the BartPE CD with the Mustang add-on for TI 10 Home version, but when I boot I can't specify a share to copy the image too. It keeps telling me I don't have permissions. I even hard coded the location of the share "\\PCname\DiskImages", and it asked for my login info, but it wouldn't allow me to save to that location.
Any ideas?

 

Are you trying to copy to a local disk or a network share? Did you map a network drive? How did you hard code the \\PCname\Diskimages? Try mapping a network drive with Penetcfg. I assume you are using Penetcfg. I use BartPE all the time with a mapped network drive without issues. When prompted for user name and password I just enter them.

 

I've got the exact same problem with TI 9.1 and the Dell GX320, however I created the BartPE boot disk and it loads up fine, but doesn't seem to have the network card drivers so I can't save to a PC on my domain which makes it all a bit useless to me.

Any hints?

edit: I'm a moron and am now following instructions.

 

Download this driver pack to the PEbuilder directory and double click to install http://downloads.littlbuger.info/?dlid=528. Then rebuild your BartPE CD with these added drivers.

 

Hello paulwilcock,

Thank you for choosing Acronis Corporate Disk Backup Software.

Please follow the instructions in my previous post. You will be provided by a special ISO of the bootable media that fixes that issue.

Thank you.
--
Marat Setdikov

 

I have the same issue and need the ISO file as well - what is it with Dells already? I tried to submit a support request but need help finding my serial number as I don't have the media at hand.

Thanks!

Pam

 

Hello 2horses,

Thank you for choosing Acronis Disk Backup Software.

We are sorry for the delayed response.

If you cannot find your serial number, please send us a Private Message containing your e-mail address and information about your purchase of Acronis software (order number, e-mail used to make purchase, where did you purchase our product, etc.). We will check the information and contact you with further instructions.

Thank you.
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Aleksandr Isakov