To say the least. Having now spent 2 days trying to get it to go past the reboot stage once i select where to restore too im getting pretty hacked of. Im taking an image from one server to another on a new hardware platform. Have created the recovery image fine, whacked it on an external usb drive. Booted from the iso i made that included universal restore. Gone to the top option when it boot (cant remember the exact title) Acronis enterprise with universal restore, that then shows a splash screen, goes into a gui and i select the image from the usb drive, then i choose where to restore it too without the mbr, then i hit next and it reboots. Please read the above section 15 times as thats how many times i have tried this. The instructions are far from great - "use the universal restore switch" - from where would be lovely!!!!! Has anyone any ideas before i buy livestate recovery, or is that as frustrating to use.